Great Yarmouth

Great Yarmouth at a glance


Great Yarmouth station
Acle New Road
Great Yarmouth
NR30 1SD

Ticket office:

Monday to Friday: 06:50 - 17:10
Saturday: 06:50 - 17:10
Sunday: 08:00 - 16:00
  • Ticket office
  • Step-free access
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Wifi
  • Seated area available
Load stations
Last updated:
Staffing level Part time
Information systems
  • DepartureScreens
  • Announcements
Station operator Greater Anglia
Ticket office opening times
  • Monday to Friday: 06:50 - 17:10
  • Saturday: 06:50 - 17:10
  • Sunday: 08:00 - 16:00
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here No
Penalty fares LE
Top up Smartcards here Yes
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage
Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Waiting room

The waiting room is located on the station concourse.

  • Monday to Friday: 06:45 - 17:10
  • Saturday: 06:45 - 17:10
  • Sunday: 08:00 - 16:15
Station buffet

Colombia Rose café / snack bar

Free water refill point located on the station concourse


The male and the female toilets are located on the station concourse. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:

Monday - Friday 06:30 - 17:10Saturday 06:30 - 17:10Sunday 08:15 - 16:00

Baby changing facilities
Post box

Outside the station


We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.


0800 028 28 78


08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By speaking with a member of station staff
  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using one of the two Help Points at this station
  • Monday to Friday: 06:50 - 17:10
  • Saturday: 06:50 - 17:10
  • Sunday: 08:00 - 16:00
Induction loop available Yes
Ticket machine
Accessible booking office counter available
Ramp for train access available
Accessible taxis information

Details of nearest taxis are shown on station information poster.

National Key toilets available
Step free access

This station has step free access to all platforms.

This station is a category A station according to ORR station classification system.

Assistance meeting point is the ticket office.

Ticket gates
Impaired mobility set down available
Car park 1 Station Car Park
Car park 1 operator National Car Parks Ltd
Car park 1 spaces 35
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Daily: £4.70
  • Weekly: £19.00
  • Monthly: £76.00
  • Three monthly: £217.00
  • Annual: £760.00
Car park 1 contact details

Telephone: 0345 050 7080


Onward travel

Great Yarmouth is a PlusBus location click ( Yarmouth.pdf) to see the PlusBus map

Cycle storage available Yes
Cycle storage spaces 71
Cycle storage sheltered Yes
Cycle storage CCTV No
Cycle storage location

There are 18 cycle stands next to the taxi rank at the front of the station, and a further 4 cycle stands are next to the side entrance. In addition, 27 cycle parking spaces can be located at the end of the now-disused platform, closest to the station building, which is accessed from Platform 2.

Cycle storage types
  • Stands
  • Racks
Rail replacement information

Rail replacement bus services pick up and drop off at the bus stops on the station forecourt.


Station for the Port of Yarmouth