Hackney Downs

Station message

This station is operated by Arriva Rail London

Hackney Downs at a glance


Hackney Downs station
Dalston Lane
Greater London
E8 1LA

Ticket office:

Monday to Friday: 07:30 - 10:00
  • Ticket office
  • Prepurchase collection
  • Ticket machine
  • Wifi
  • Seated area available
Load stations
Last updated:
Staffing level Part time
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Station operator LO
Ticket office opening times
  • Monday to Friday: 07:30 - 10:00
Pre-purchase collection Yes
Ticket machine Yes
Top up Oyster cards here Yes
Smartcards issued here No
Validate Smartcards here Yes
Smartcards information

Tickets can be collected onto Greater Anglia smartcards at this station.

Travel card Zone 2
Penalty fares LE
Customer service information

0343 222 1234

Left luggage
Lost property

Telephone: 0343 222 1234

URL: https://www.nationalrail.co.uk/

Seated area
Waiting room
Station buffet

Cold drinks vending machine Food vending machine

Baby changing facilities

Located on platform 1


We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.


0343 222 1234

URL: https://www.nationalrail.co.uk/

Staff help

Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

  • Monday to Friday: 06:20 - 20:00
  • Saturday: 06:20 - 20:00
  • Sunday: 08:20 - 15:30
Induction loop available Yes
Ticket machine
Ramp for train access available
Accessible taxis information
National Key toilets available
Step free access

There are steps to all platforms. Step-free is access only available on southbound (Platform 1) only This is only possible via the Hackney Walkway and exiting at Hackney Central. Please ensure the Hackney Walkway lift is operational

Ticket gates
Impaired mobility set down available
No car park information available.
Onward travel

London buses operate from outside the station

Cycle storage available Yes
Cycle storage spaces 32
Cycle storage sheltered No
Cycle storage CCTV Yes
Cycle storage location

Alongside station entrance

Cycle storage types
  • Stands
  • Racks
Rail replacement information

Use Bus stop P in Amhurst Road for northbound services to Enfield Town/Cheshunt/Chingford

Use Bus stop D in Amhurst Road for southbound services to Liverpool Street

Don’t get stuck on the train

If you're travelling from London Liverpool Street to Hackney Downs, please travel in the front six coaches of the train. This applies for Greater Anglia trains with 10 coaches only as the doors on the back four coaches will not open at Hackney Downs.

If you’re travelling from Hertford East, Broxbourne or Cambridge to Hackney Downs station, please travel in the front seven coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the last three coaches will not open at Hackney Downs.