Hockley

Hockley (HOC)

Hockley station
Station Approach
Hockley
Essex
SS5 4BG

Loading....

Staffing level	Part time
CCTV	Yes
Information systems	Departure screens Announcements Arrival screens

Ticket office opening times	Monday to Friday: 06:00 to 19:30 Saturday: 06:00 to 19:40 Sunday: 08:10 to 15:40
Pre-purchase collection	Yes
Ticket machine	No
Oyster cards issued here	No
Top up Oyster cards here	No
Use Oyster cards here	No
Smartcards issued here	Yes
Top up Smartcards here	Yes
Validate Smartcards here	Yes
Smartcards information	Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Customer service information	Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
Left luggage	No
Left luggage contact details	URL: http://www.nationalrail.co.uk/
Lost property opening times	Monday to Friday: 09:00 to 17:00
Lost property contact details	URL: http://www.nationalrail.co.uk/

First class lounge opening times	No
Seated area available	Yes
Waiting room opening times	Monday to Friday: 06:00 to 19:30 Saturday: 06:00 to 19:40 Sunday: 08:10 to 15:40
Trolleys available	No
Station buffet available	Yes
Station buffet information	Cold drinks vending machine Food vending machine
Toilets available	Yes
Toilets information	The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Baby changing facilities available	Yes
Showers available	No
Telephones available	Cards and Coins
WiFi available	Yes
WiFi information	Find WiFi Hotspots around Hockley station
Web kiosk	No
Post box available	No
Tourist information office available	No
ATM available	Yes
ATM information	Located outside the station
Bureau de change available	No
Shops available	No

Helpline information	As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
Helpline opening times	Monday to Sunday: 08:00 to 20:00
Helpline contact details	Note: 0800 028 28 78 URL: http://www.nationalrail.co.uk/
Customer help points available	Yes
Customer help points information	Help point avaiable on platform 1.
Staff help information	Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
Staff help opening times	Monday to Friday: 06:00 to 19:30 Saturday: 06:00 to 19:40 Sunday: 08:10 to 15:40
Induction loop available	Yes
Accessible ticket machines available	Yes
Accessible booking office counter available	No
Ramp for train access available	Yes
Accessible taxis information	Details of nearest taxis are shown on station information poster
Nearest stations with more facilities	Note: The nearest station(s) with more facilities than Hockley is: Southend Victoria
National key toilets available	Yes
Step free access coverage	No part of station
Step free access information	Step free access to each platform, but not between platforms (footbridge only).
Ticket gates exist	No
Impaired mobility set down available	No
Wheelchairs	No

Cycle storage available	Yes
Cycle storage number of spaces	80
Cycle storage sheltered	Yes
Cycle storage CCTV	Yes
Cycle storage location	Within car park
Cycle storage types	Wheel Racks
Car park 1	Station Car Park
Car park 1 operator	National Car Parks Ltd
Car park 1 spaces	147
Car park 1 opening times	Monday to Friday: 24 hours Saturday: 24 hours Sunday: 24 hours
Car park 1 charges	Off-peak: £5.00 Per hour: N/A Daily: £7.80 Weekly: £32.00 Monthly: £132.00 Three monthly: £377.00 Six monthly: N/A Annual: £1318.00
Car park 1 contact details	URL: http://www.ncp.co.uk
Rail replacement information	Replacement transport stop at station entrance