Harwich Town
Harwich Town (HWC)
George Street
Harwich
Essex
CO12 3NA
View live departures / arrivals
Staffing level | Unstaffed |
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CCTV | Yes |
Ticket office opening times | No |
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Pre-purchase collection | No |
Ticket machine | Yes |
Oyster cards issued here | No |
Top up Oyster cards here | No |
Use Oyster cards here | No |
Smartcards issued here | No |
Top up Smartcards here | Yes |
Validate Smartcards here | Yes |
Smartcards information | Tickets can be collected on Smartcard at this station |
Customer service information | Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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Left luggage | No |
Left luggage contact details | |
Lost property opening times |
|
Lost property contact details |
First class lounge opening times | No |
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Seated area available | Yes |
Waiting room opening times | No |
Trolleys available | No |
Station buffet available | No |
Toilets available | No |
Baby changing facilities available | No |
Showers available | No |
Telephones available | Cards and Coins |
WiFi available | Yes |
WiFi information | Find WiFi Hotspots around Harwich Town station |
Web kiosk | No |
Post box available | No |
Tourist information office available | No |
ATM available | No |
Bureau de change available | No |
Shops available | No |
Helpline information | As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
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Helpline opening times |
Note: 08:00 - 20:00 |
Helpline contact details | Note: 0800 028 28 78 |
Customer help points available | Yes |
Customer help points information | Help point on platform 1. |
Staff help information | Assistance is provided by station staff during train service operational opening hours. Booking is recommended |
Staff help opening times |
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Induction loop available | Yes |
Accessible ticket machines available | Yes |
Accessible booking office counter available | No |
Ramp for train access available | Yes |
Accessible taxis information | Details of nearest taxis are shown on station information poster |
National key toilets available | No |
Step free access coverage | Whole station |
Step free access information | Single platform station. This station has step free access to the platform. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the platform. |
Ticket gates exist | No |
Impaired mobility set down available | No |
Wheelchairs | No |
Cycle storage available | Yes |
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Cycle storage number of spaces | 6 |
Cycle storage sheltered | No |
Cycle storage CCTV | No |
Cycle storage location | Within station and on forecourt |
Cycle storage types |
|
Car park 1 spaces | 5 |
Car park 1 charges |
|
Car park 1 contact details | |
Rail replacement information | Replacement transport stop at the front of the station by the bus stop |
Bus services available | Yes |
Bus services information | Local Bus services from station forecourt |