Harwich Town at a glance
Address:
Harwich Town stationGeorge Street
Harwich
Essex
CO12 3NA
Ticket office:
- Car park
- Wifi
- Seated area available
| Staffing level | Unstaffed |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times | No
|
|---|---|
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Tickets can be collected on Smartcard at this station |
| Penalty fares | LE |
| Customer service information | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | Available: No |
| Lost property |
| Seated area | Yes
|
|---|---|
| Waiting room | No
|
| Station buffet | No
|
| Toilets | No
|
| Baby changing facilities | No
|
| Wifi |
Yes
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 08:00 - 20:00
|
|---|---|
| Staff help | This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform, next to the yellow boarding ramp. Yes
|
| Induction loop available | Yes |
| Ticket machine | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| National Key toilets available | No
|
| Step free access | This station has step free access to the single platform for trains towards Manningtree. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is on the platform, next to the yellow boarding ramp. |
| Ticket gates | No
|
| Impaired mobility set down available | No
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 10 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | No |
| Cycle storage location | There is a sheltered cycle parking area providing ten spaces which can be located to the right of the main entrance to the station, next to the blue Amazon Hub locker. |
| Cycle storage types |
|
| Car park 1 operator | Greater Anglia |
| Car park 1 spaces | 5 |
| Car park 1 charges | Free |
| Car park 1 contact details | |
| Rail replacement information | Rail replacement bus services pick up and drop off at the front of the station by the bus stop. |
| Onward travel | Local Bus services from station forecourt |