Station message
The lifts are out of order between platform 2 and the rest of the station until further notice at Lea Bridge station.
Lea Bridge at a glance
Address:
Lea Bridge stationArgall Way
Lee Valley
Greater London
E10 7PG
Ticket office:
- Prepurchase collection
- Ticket machine
| Staffing level | Unstaffed |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times | No
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | Yes |
| Use Oyster cards here | Yes |
| Smartcards issued here | No |
| Validate Smartcards here | Yes |
| Smartcards information | Tickets can be collected on Smartcard at this station |
| Travel card | Zone 3 |
| Penalty fares | LE |
| Customer service information | Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | Available: No |
| Lost property |
| Seated area | No
|
|---|---|
| Waiting room | No
|
| Station buffet | No
|
| Toilets | No
|
| Baby changing facilities | No
|
| Wifi | No
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 08:00 - 20:00
|
|---|---|
| Staff help | This is a Driver only operated train service and the station is unstaffed. Customers who haven't booked assistance and need assistance to board are advised to use Tottenham Hale (3 miles north) for trains towards Cambridge or Stratford (2 miles south) for trains towards London. A mobile team operates in this area for booked assistance. If a member of staff can not be deployed an appropriate accessible taxi will be supplied.
|
| Induction loop available | Yes |
| Ticket machine | Ticket machines are located at the bottom of the stairs leading to platform 1 Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | No
|
| National Key toilets available | No
|
| Step free access | This station has step free access to Platform 1 via a ramp with a gradient of approximately 1:20, Access to Platform 2 is via a lift. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Ramps at the station are used when events are taking place. On non-event days customers are requested to use help points on platform if assistance is needed. |
| Ticket gates | No
|
| Impaired mobility set down available | No
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 10 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Cycle storage location | Forecourt |
| Cycle storage types |
|
| Rail replacement information | If we are unable to run rail services, please use TfL buses, which will accept rail tickets on those occasions on routes to Stratford and Hackney Downs |
Don’t get stuck on the train
If you’re travelling from Stratford to Lea Bridge, please travel in the last seven coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the front three coaches will not open at Lea Bridge.
If you’re travelling from Hertford East or Bishop Stortford to Lea Bridge, please travel in the front seven coaches of the train. This applies for Greater Anglia trains with 10 coaches only as the doors on the last three coaches will not open at Lea Bridge.
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