Lea Bridge
Lea Bridge (LEB)
Argall Way
Lee Valley
Greater London
E10 7PG
View live departures / arrivals
| Staffing level | Unstaffed |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times | No |
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | Yes |
| Use Oyster cards here | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | Yes |
| Smartcards information | Tickets can be collected on Smartcard at this station |
| Travelcard zones |
|
| Penalty fares | Applicable Operators: Greater Anglia |
| Customer service information | Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
|
| Lost property contact details |
| First class lounge opening times | No |
|---|---|
| Seated area available | No |
| Waiting room opening times | No |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | No |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | No |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|---|---|
| Helpline opening times |
Note: 08:00 - 20:00 |
| Helpline contact details | Note: 0800 028 28 78 |
| Customer help points available | Yes |
| Customer help points information | Help points are available on the platforms |
| Staff help information | This is a Driver only operated train service and the station is unstaffed. Customers who haven't booked assistance and need assistance to board are advised to use Tottenham Hale (3 miles north) for trains towards Cambridge or Stratford (2 miles south) for trains towards London. A mobile team operates in this area for booked assistance. If a member of staff can not be deployed an appropriate accessible taxi will be supplied. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible ticket machines information | Ticket machines are located at the bottom of the stairs leading to platform 1 |
| Accessible booking office counter available | No |
| Ramp for train access available | Yes |
| Nearest stations with more facilities |
|
| National key toilets available | No |
| Step free access coverage | Whole station |
| Step free access information | This station has step free access to Platform 1 via a ramp with a gradient of approximately 1:20, Access to Platform 2 is via a lift. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Ramps at the station are used when events are taking place. On non-event days customers are requested to use help points on platform if assistance is needed. |
| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Wheelchairs | No |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 10 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Cycle storage location | Forecourt |
| Cycle storage types |
|
| Rail replacement information | If we are unable to run rail services, please use TfL buses, which will accept rail tickets on those occasions on routes to Stratford and Hackney Downs |