London Liverpool Street at a glance
Address:
London Liverpool Street stationBishopsgate
London
Greater London
EC2M 7PY
Ticket office:
Monday: 03:10 - 01:00Tuesday to Thursday: 04:00 - 01:00
Friday to Sunday: 03:40 - 01:00
Adjacent to Platform 10
- Ticket office
- Step-free access
- Prepurchase collection
- Ticket machine
- Toilets
- Taxi-rank
- Wifi
- Seated area available
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times | Located on the main concourse Adjacent to Platform 10
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | Yes |
| Use Oyster cards here | Yes |
| Smartcards issued here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Tickets can be collected onto Greater Anglia smartcards at this station. |
| Travel card | Zone 1 |
| Penalty fares | NR |
| Customer service information | There is a customer services point at this station |
|---|---|
| Left luggage | Available: Yes Telephone: 020 3468 4552 |
| Lost property | Telephone: 0330 024 0215
|
| First class lounge opening times | There is no First Class Lounge at London Liverpool Street station
|
|---|---|
| Seated area | Yes
|
| Waiting room | Yes
|
| Station buffet | Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable) Yes
|
| Toilets | Yes
The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10. |
| Baby changing facilities | Yes
|
| Wifi |
Yes
|
| Post box | Yes
Outside the station |
| Tourist information | Yes
|
| ATM machine | Yes
Located on concourse |
| Bureau de change | Yes
|
| Shops | Wide range of shops Yes
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . Note: If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
|
|---|---|
| Staff help | Open during station opening hours.
|
| Induction loop available | Yes |
| Ticket machine | Yes
|
| Accessible booking office counter available | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | Accessible taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance (during station closing hours) |
| National Key toilets available | Yes
Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door. |
| Step free access | All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops. |
| Ticket gates | Yes there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates. Yes
|
| Impaired mobility set down available | Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel. Yes
|
| Wheelchairs | Yes
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 233 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance |
| Cycle storage types |
|
| Rail replacement information | Replacement transport stop on either Liverpool Street (outside the station entrance), or beside Platform 10, depending on operational requirements |
| Taxi rank | Taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance on Liverpool Street (during station closing hours). |
| Onward travel | Buses are located out the station and are accessible via lift on main concourse. All Transport for London buses are accessible by step free access. More information about Transport for London buses can be found here |
| Metro services | Liverpool Street underground station has connections to the Central, Circle, Hammersmith & City and Metropolitan lines. |
| Airport | Train services run direct to Stansted airport www.stanstedexpress.com |
| Port | Train services available to Harwich International |
Alternative routes during disruption
Check out our alternative route map for other ways to travel during disruption.