London Liverpool Street

London Liverpool Street at a glance

Address:

London Liverpool Street station
Bishopsgate
London
Greater London
EC2M 7PY

Ticket office:

Monday: 03:10 - 01:00
Tuesday to Thursday: 04:00 - 01:00
Friday to Sunday: 03:40 - 01:00

Adjacent to Platform 10


  • Ticket office
  • Step-free access
  • Prepurchase collection
  • Ticket machine
  • Toilets
  • Taxi-rank
  • Wifi
  • Seated area available
Load stations
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Staffing level Full time
CCTV Yes
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Station operator NR
Ticket office opening times

Located on the main concourse

Adjacent to Platform 10

  • Monday: 03:10 - 01:00
  • Tuesday to Thursday: 04:00 - 01:00
  • Friday to Sunday: 03:40 - 01:00
Pre-purchase collection Yes
Ticket machine Yes
Top up Oyster cards here Yes
Smartcards issued here Yes
Validate Smartcards here Yes
Smartcards information

Tickets can be collected onto Greater Anglia smartcards at this station.

Travel card Zone 1
Penalty fares NR
Customer service information

There is a customer services point at this station

Left luggage
Lost property

Telephone: 0330 024 0215

URL: https://www.nationalrail.co.uk/

  • Monday to Friday: 09:00 - 17:30
First class lounge opening times

There is no First Class Lounge at London Liverpool Street station

  • Monday to Sunday: 07:00 - 20:00
Seated area
Yes
Waiting room
Yes
Station buffet

Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)

Toilets

The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10.

Baby changing facilities
Yes
Wifi
Post box

Outside the station

Tourist information
Yes
ATM machine

Located on concourse

Bureau de change
Yes
Shops

Wide range of shops

Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Note:

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

URL: https://www.nationalrail.co.uk/

  • Monday to Sunday: 08:00 - 20:00
Staff help

Open during station opening hours.

  • Monday to Friday: 04:00 - 01:00
  • Saturday: 04:00 - 01:00
  • Sunday: 04:00 - 01:00
Induction loop available Yes
Ticket machine
Yes
Accessible booking office counter available
Yes
Ramp for train access available
Yes
Accessible taxis information

Taxis are available outside the station on Liverpool Street. From concourse level to Liverpool Street is accessible via the lift on the main concourse.

National Key toilets available

Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.

Step free access

All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops.

Ticket gates

Yes there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.

Impaired mobility set down available

Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel.

Wheelchairs
Yes
No car park information available.
Onward travel

Buses are located out the station and are accessible via lift on main concourse. All Transport for London buses are accessible by step free access.

More information about Transport for London buses can be found here

Cycle storage available Yes
Cycle storage spaces 233
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance

Cycle storage types
  • Stands
Rail replacement information

Replacement transport stop on either Liverpool Street (outside the station entrance), or beside Platform 10, depending on operational requirements

Taxi rank

Taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance on Liverpool Street (during station closing hours).

Metro services

Liverpool Street underground station has connections to the Central, Circle, Hammersmith & City and Metropolitan lines.

Airport

Train services run direct to Stansted airport www.stanstedexpress.com

Port

Train services available to Harwich International