London Liverpool Street
London Liverpool Street (LST)
|Staffing level||Full time|
|Ticket office information||Located on the main concourse|
|Ticket office opening times||
Note: Adjacent to Platform 10
|Oyster cards issued here||No|
|Top up Oyster cards here||Yes|
|Use Oyster cards here||Yes|
|Smartcards issued here||Yes|
|Top up Smartcards here||No|
|Validate Smartcards here||Yes|
Tickets can be collected onto Greater Anglia smartcards at this station.
|Penalty fares||Applicable Operators: Greater Anglia, c2c, London Overground, TfL Rail|
|Customer service information||There is a customer services point at this station|
|Left luggage contact details||
Telephone: 020 3468 4552
|Lost property opening times||
|Lost property contact details||
Telephone: 0330 024 0215
|First class lounge opening times||
|First class lounge information||
There is no First Class Lounge at London Liverpool Street station
|Seated area available||Yes|
|Waiting room opening times||Yes|
|Station buffet available||Yes|
|Station buffet information||Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)|
|Toilets information||The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10.
|Baby changing facilities available||Yes|
|Telephones available||Cards and Coins|
|WiFi information||Find WiFi Hotspots around London Liverpool Street station|
|Post box available||Yes|
|Post box information||Outside the station|
|Tourist information office available||Yes|
|ATM information||Located on concourse|
|Bureau de change available||Yes|
|Shops information||Wide range of shops|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline opening times||
|Helpline contact details||
Note: If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
|Customer help points available||Yes|
|Customer help points information||
Yes, help is available 24 hours a day. It can be found from the Rail Information Point, Network Rail Station Reception or any member of station staff. Or by telephoning 020 7295 2789 (Monday - Friday 0700-1900) or by ringing 07788 924 382 after 19:00.
|Staff help information||Open during station opening hours.|
|Staff help opening times||
|Induction loop available||Yes|
|Accessible ticket machines available||Yes|
|Accessible booking office counter available||Yes|
|Ramp for train access available||Yes|
|Accessible taxis information||
Accessible taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance (during station closing hours)
|Accessible public telephones information|
|National key toilets available||Yes|
|National key toilets information||
Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.
|Step free access coverage||Whole station|
|Step free access information||
All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops.
|Ticket gates exist||Yes|
|Ticket gates information||Yes there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.
|Impaired mobility set down available||Yes|
|Impaired mobility set down information||
Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel.
|Cycle storage available||Yes|
|Cycle storage number of spaces||233|
|Cycle storage sheltered||Yes|
|Cycle storage CCTV||Yes|
|Cycle storage location||Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance|
|Cycle storage information|
|Cycle storage types||
|Rail replacement information||
Replacement transport stop on either Liverpool Street (outside the station entrance), or beside Platform 10, depending on operational requirements
|Taxi rank available||Yes|
|Taxi rank information||
Taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance on Liverpool Street (during station closing hours).
|Bus services available||Yes|
|Bus services information||
Buses are located out the station and are accessible via lift on main concourse. All Transport for London buses are accessible by step free access.
More information about Transport for London buses can be found here
|Metro services available||Yes|
|Metro services information||
Liverpool Street underground station has connections to the Central, Circle, Hammersmith & City and Metropolitan lines.
Train services run direct to Stansted airport www.stanstedexpress.com
Train services available to Harwich International