Lowestoft
Station message
Buses will replace trains between Norwich- Lowestoft and any intermediary stations all day Sunday 27th December and Bank Holiday Monday 28th December.
Lowestoft (LWT)
Denmark Road
Lowestoft
Suffolk
NR32 2EG
View live departures / arrivals
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Customer service information | Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
|
| Lost property contact details |
| First class lounge opening times | No |
|---|---|
| Seated area available | Yes |
| Waiting room opening times | Yes |
| Waiting room information | There is a seated waiting area in the ticket hall. |
| Trolleys available | No |
| Station buffet available | Yes |
| Station buffet information | Vending machine in ticket hall. Shop in station courtyard. |
| Toilets available | Yes |
| Toilets information | An accessible (radar key) toilet is located in the ticket hall. |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| WiFi information | |
| Web kiosk | No |
| Post box available | Yes |
| Post box information | Located on the concourse |
| Tourist information office available | No |
| ATM available | Yes |
| ATM information | Located by the ticket office |
| Bureau de change available | No |
| Shops available | Yes |
| Shops information | Food, drinks, newsagent, off licence |
| Helpline information | As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
|---|---|
| Helpline opening times |
Note: 08:00 - 20:00 |
| Helpline contact details | Note: 0800 028 28 78 |
| Customer help points available | Yes |
| Customer help points information | Help points available on platform 2 and in the courtyard |
| Staff help information | Assistance at this station is provided by an onboard member of staff or the station staff during during train service operational hours. Booking is recommended |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| National key toilets available | Yes |
| Step free access coverage | Whole station |
| Step free access information | This station has step free access to all platforms. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Wheelchairs | No |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 80 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | No |
| Cycle storage location | Station courtyard |
| Cycle storage information | There is a 40-space secure cycle park, plus 10 cycle hoops. |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | National Car Parks Ltd |
| Car park 1 spaces | 112 |
| Car park 1 opening times |
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| Car park 1 charges |
|
| Car park 1 contact details | URL: http://www.ncp.co.uk |
| Rail replacement information | Replacement transport stop in station car park |
| Bus services available | Yes |
| Bus services information | Lowestoft is a PlusBus location click here to see the PlusBus map |
| Port available | Yes |
| Port information | Station for the Port of Lowestoft |