Lowestoft

Lowestoft (LWT)

Lowestoft station
Denmark Road
Lowestoft
Suffolk
NR32 2EG

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Staffing level	Part time
CCTV	Yes
Information systems	Departure screens Announcements

Ticket office opening times	Monday to Friday: 06:40 to 17:05 Saturday: 06:40 to 17:05 Sunday: 08:00 to 16:15
Pre-purchase collection	Yes
Ticket machine	Yes
Oyster cards issued here	No
Top up Oyster cards here	No
Use Oyster cards here	No
Smartcards issued here	Yes
Top up Smartcards here	Yes
Validate Smartcards here	Yes

Customer service information	Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
Left luggage	No
Left luggage contact details	URL: https://www.nationalrail.co.uk/
Lost property opening times	Monday to Friday: 09:00 to 17:00
Lost property contact details	URL: https://www.nationalrail.co.uk/

First class lounge opening times	No
Seated area available	Yes
Waiting room opening times	Yes
Waiting room information	There is a seated waiting area in the ticket hall.
Trolleys available	No
Station buffet available	Yes
Station buffet information	Vending machine in ticket hall. Shop in station courtyard.
Toilets available	Yes
Toilets information	An accessible (radar key) toilet is located in the ticket hall.
Baby changing facilities available	Yes
Showers available	No
Telephones available	Cards and Coins
WiFi available	Yes
WiFi information	Find WiFi Hotspots around Lowestoft station
Web kiosk	No
Post box available	Yes
Post box information	Located on the concourse
Tourist information office available	No
ATM available	Yes
ATM information	Located by the ticket office
Bureau de change available	No
Shops available	Yes
Shops information	Food, drinks, newsagent, off licence

Helpline information	As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
Helpline opening times	Monday to Sunday: 08:00 to 20:00
Helpline contact details	Note: 0800 028 28 78 URL: https://www.nationalrail.co.uk/
Customer help points available	Yes
Customer help points information	Help points available on platform 2 and in the courtyard
Staff help information	Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
Staff help opening times	Yes
Induction loop available	Yes
Accessible ticket machines available	Yes
Accessible booking office counter available	Yes
Ramp for train access available	Yes
Accessible taxis information	Details of nearest taxis are shown on station information poster
National key toilets available	Yes
Step free access coverage	Whole station
Step free access information	-
Ticket gates exist	No
Impaired mobility set down available	No
Wheelchairs	No

Cycle storage available	Yes
Cycle storage number of spaces	80
Cycle storage sheltered	No
Cycle storage CCTV	No
Cycle storage location	Station courtyard
Cycle storage information	There is a 40-space secure cycle park, plus 10 cycle hoops.
Cycle storage types	Stands Wheel Racks
Car park 1	Station Car Park
Car park 1 operator	National Car Parks Ltd
Car park 1 spaces	112
Car park 1 opening times	Monday to Friday: 24 hours Saturday: 24 hours Sunday: 24 hours
Car park 1 charges	Off-peak: £4.50 Per hour: N/A Daily: £4.50 Weekly: £17.00 Monthly: £88.00 Three monthly: £251.00 Six monthly: N/A Annual: £880.00
Car park 1 contact details	URL: http://www.ncp.co.uk
Rail replacement information	Replacement transport stop in station car park
Bus services available	Yes
Bus services information	Lowestoft is a PlusBus location click here to see the PlusBus map
Port available	Yes
Port information	Station for the Port of Lowestoft