Lowestoft
Lowestoft (LWT)
Denmark Road
Lowestoft
Suffolk
NR32 2EG
View live departures / arrivals
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
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| Ticket office opening times |
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|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Customer service information | Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
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| Lost property contact details |
| First class lounge opening times | No |
|---|---|
| Seated area available | Yes |
| Waiting room opening times | Yes |
| Waiting room information | There is a seated waiting area in the ticket hall. |
| Trolleys available | No |
| Station buffet available | Yes |
| Station buffet information | Vending machine in ticket hall. Shop in station courtyard. |
| Toilets available | Yes |
| Toilets information | An accessible (radar key) toilet is located in the ticket hall. |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| WiFi information | |
| Web kiosk | No |
| Post box available | Yes |
| Post box information | Located on the concourse |
| Tourist information office available | No |
| ATM available | Yes |
| ATM information | Located by the ticket office |
| Bureau de change available | No |
| Shops available | Yes |
| Shops information | Food, drinks, newsagent, off licence |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|---|---|
| Helpline opening times |
Note: 08:00 - 20:00 |
| Helpline contact details | Note: 0800 028 28 78 |
| Customer help points available | Yes |
| Customer help points information | Help points available on platform 2 and in the courtyard |
| Staff help information | Assistance at this station is provided by an onboard member of staff or the station staff during during train service operational hours. Booking is recommended |
| Staff help opening times |
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| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| National key toilets available | Yes |
| Step free access coverage | Whole station |
| Step free access information | This station has step free access to all platforms. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Wheelchairs | No |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 80 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | No |
| Cycle storage location | Station courtyard |
| Cycle storage information | There is a 40-space secure cycle park, plus 10 cycle hoops. |
| Cycle storage types |
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| Car park 1 | Station Car Park |
| Car park 1 operator | National Car Parks Ltd |
| Car park 1 spaces | 112 |
| Car park 1 opening times |
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| Car park 1 charges |
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| Car park 1 contact details | URL: http://www.ncp.co.uk |
| Rail replacement information | Replacement transport stop in station car park |
| Bus services available | Yes |
| Bus services information | Lowestoft is a PlusBus location click here to see the PlusBus map |
| Port available | Yes |
| Port information | Station for the Port of Lowestoft |