Marks Tey
Don’t get stuck on the train
You may find that your train is longer than the platform at some of our stations. This means the doors will not open where there’s no platform edge so you can get on and off the train safely.
If you’re travelling to Marks Tey station, please travel in the front nine coaches of the train. This is for trains with 10 coaches only as the doors on the last coach may not open at Marks Tey. This applies to you if you are travelling from the north of Marks Tey towards London.
If you’re travelling from Marks Tey station, please check if your destination has any door access requirements through its station information.
Don’t worry! We’ve set reminders through our website, station posters and safety announcements so you can travel on the correct part of the train and avoid missing your stop.
Marks Tey (MKT)
Station Road
Marks Tey
Essex
CO6 1EE
View live departures / arrivals
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart |
| Customer service information | Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
|
| Lost property contact details |
| First class lounge opening times | No |
|---|---|
| Seated area available | Yes |
| Waiting room opening times |
Note: Closed until further notice |
| Trolleys available | No |
| Station buffet available | Yes |
| Station buffet information | Coffee shop |
| Toilets available | Yes |
| Toilets information | Toilets are located on Platform 2/3. The accessible (radar key) toilet is located in the ticket hall |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| WiFi information | Find WiFi Hotspots around Marks Tey station |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | Yes |
| Shops information | News agent |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|---|---|
| Helpline opening times |
Note: 08:00 - 20:00 |
| Helpline contact details | Note: 0800 028 28 78 |
| Customer help points available | Yes |
| Customer help points information | At entrance to platform 1, and on platform 2 |
| Staff help information | Assistance to / from mainline services is provided by station staff between the times listed below, and by conductors for all Sudbury line services. Outside of these times alternative transport will be provided to/ from Colchester station. Booking is recommended. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | No |
| Ramp for train access available | Yes |
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| Nearest stations with more facilities |
Note:
The nearest station(s) with more facilities than Marks Tey are:
|
| National key toilets available | Yes |
| Step free access coverage | Whole station |
| Step free access information | This station has step free access to each platform. HOWEVER, PLEASE NOTE there is no step-free access between the ticket office and platforms 2/3. Access to platforms 2/3 (towards Colchester, Norwich and for the Sudbury branch line) is via North Lane, which is approximately 500m from the ticket office and the London bound platform (No.1). Please allow plenty of time for your transfer between platforms. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office for London bound services, or the supervisor's office on platform 2 for northbound services towards Colchester and Norwich. For Sudbury line services please make yourself known to the member of traincrew who will be monitoring the platform prior to departure. |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Wheelchairs | No |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 60 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Forecourt |
| Cycle storage information | 60 2-tier rack spaces |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | National Car Parks Ltd |
| Car park 1 spaces | 257 |
| Car park 1 opening times |
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| Car park 1 charges |
|
| Car park 1 contact details | URL: http://www.ncp.co.uk |
| Rail replacement information | Substitute bus services stop outside station entrance |
| Bus services available | Yes |
| Bus services information | Local buses stop near station 5 minutes walk. Also Express Bus service to Stansted Airport. |
Marks Tey Main Car Park Station Car Park
Marks Tey Main Car Park Spaces left of Last updated today at
Marks Tey Station Road Station Car Park
Marks Tey Station Road Spaces left of Last updated today at