Marks Tey
Marks Tey (MKT)
Station Road
Marks Tey
Essex
CO6 1EE
View live departures / arrivals
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart |
| Customer service information | Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
|
| Lost property contact details |
| First class lounge opening times | No |
|---|---|
| Seated area available | Yes |
| Waiting room opening times |
Note: Closed until further notice |
| Trolleys available | No |
| Station buffet available | Yes |
| Station buffet information | Coffee shop |
| Toilets available | Yes |
| Toilets information | Toilets are located on Platform 2/3. The accessible (radar key) toilet is located in the ticket hall |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| WiFi information | Find WiFi Hotspots around Marks Tey station |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | Yes |
| Shops information | News agent |
| Helpline information | As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
|---|---|
| Helpline opening times |
Note: 08:00 - 20:00 |
| Helpline contact details | Note: 0800 028 28 78 |
| Customer help points available | Yes |
| Customer help points information | At entrance to platform 1, and on platform 2 |
| Staff help information | Assistance at this station is provided by both platform staff and on board staff(for the Sudbury line services). For assistance to use mainline services outside platform staff hours customers are advised to use Colchester station (6 miles) and an appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | No |
| Ramp for train access available | Yes |
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| Nearest stations with more facilities |
Note:
The nearest station(s) with more facilities than Marks Tey are:
|
| National key toilets available | Yes |
| Step free access coverage | Unknown |
| Step free access information | This station has step free access to each platform HOWEVER, PLEASE NOTE there is no step-free access between the ticket office and platform 2/3. Access to platforms 2/3 (Colchester, Norwich and Sudbury branch line) are via North Lane approximately 500m from the ticket office and the London bound platforms. Please allow plenty of time for your transfer between platforms. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office for London services. Supervisor on Colchester platform for northbound services. |
| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Wheelchairs | No |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 60 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Forecourt |
| Cycle storage information | 60 2-tier rack spaces |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | National Car Parks Ltd |
| Car park 1 spaces | 257 |
| Car park 1 opening times |
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| Car park 1 charges |
|
| Car park 1 contact details | URL: http://www.ncp.co.uk |
| Rail replacement information | Substitute bus services stop outside station entrance |
| Bus services available | Yes |
| Bus services information | Local buses stop near station 5 minutes walk. Also Express Bus service to Stansted Airport. |
Marks Tey Main Car Park
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Marks Tey Station Road
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