North Walsham at a glance
Address:
North Walsham stationNorwich Road
North Walsham
Norfolk
NR28 0DZ
Ticket office:
- Prepurchase collection
- Car park
- Ticket machine
Staffing level | Unstaffed |
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CCTV | Yes |
Information systems |
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Ticket office opening times | No
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Pre-purchase collection | Yes |
Ticket machine | Yes |
Oyster cards issued here | No |
Use Oyster cards here | No |
Smartcards issued here | No |
Top up Smartcards here | Yes |
Validate Smartcards here | No |
Penalty fares | LE |
Customer service information | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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Left luggage | Available: No |
Lost property |
Seated area | Yes
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Waiting room | No
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Station buffet | No
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Toilets | No
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Baby changing facilities | No
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Wifi |
No
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Post box | Yes
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Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 08:00 - 20:00
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Staff help | This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform, next to the yellow boarding ramp. Yes
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Induction loop available | Yes |
Ticket machine | Note: The ticket machine at this station is card-only and does not accept cash Yes
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Ramp for train access available | Yes
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Accessible taxis information | Details of nearest taxis are shown on station information poster |
National Key toilets available | No
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Step free access | This station has step free access to both platforms from Norwich Road. Platform 2 (for trains towards Cromer and Sheringham) is accessible via a pedestrian slope which may be too steep for some wheelchair users. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is on the platform, next to the yellow boarding ramp. |
Ticket gates | No
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Impaired mobility set down available | No
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Cycle storage available | Yes |
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Cycle storage spaces | 16 |
Cycle storage sheltered | Yes |
Cycle storage CCTV | Yes |
Cycle storage location | There are six cycle stands (four of which are under a shelter) next to the entrance on to Platform 1 (for trains towards Norwich), and a further two cycle stands are located at the far end of Platform 2 (for trains towards Cromer and Sheringham). |
Cycle storage types |
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Car park 1 | Station Car Park |
Car park 1 operator | National Car Parks Ltd |
Car park 1 spaces | 21 |
Car park 1 opening times |
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Car park 1 charges |
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Car park 1 contact details | Telephone: 0345 050 7080 URL: https://www.ncp.co.uk/find-a-car-park/car-parks/north-walsham-station-greater-a… |
Rail replacement information | Rail replacement bus services pick up and drop off at the bus stops adjacent to the station entrance. |