Rochford at a glance


Rochford station
West Street

Ticket office:

Monday to Friday: 06:00 - 19:30
Saturday: 07:30 - 14:20
Sunday: 09:00 - 15:00
  • Ticket office
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Wifi
  • Seated area available
Load stations
Last updated:
Staffing level Part time
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Station operator Greater Anglia
Ticket office opening times
  • Monday to Friday: 06:00 - 19:30
  • Saturday: 07:30 - 14:20
  • Sunday: 09:00 - 15:00
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Greater Anglia Smartcards can be obtained from

Penalty fares LE
Top up Smartcards here Yes
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage
Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Waiting room

Closed until further notice

  • Monday to Friday: 06:00 - 17:00
  • Saturday: 07:30 - 14:20
  • Sunday: 09:00 - 15:00
Station buffet

The toilets including accessible (radar key) toilets are located on platform 1. Toilets are available when the station is staffed

Baby changing facilities

Female toilets

ATM machine

Located outside the station


We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.


0800 028 28 78


08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

Staff assistance available until 1920.

  • Monday to Friday: 06:00 - 19:30
  • Saturday: 07:30 - 14:20
  • Sunday: 09:00 - 15:00
Induction loop available Yes
Ticket machine
Ramp for train access available
Accessible taxis information

Details of nearest taxis are shown on station information poster

National Key toilets available
Step free access

This station has step free access to both platforms but not between platforms. Ramp access to the Southend platform via West Street, ramp access to the Shenfield / London side is via Church, approximately 320 metres or 3 minutes walk between access points.

This station is a category B1 station according to ORR station classification system.

Assistance meeting point is the platform.

Ticket gates
Impaired mobility set down available
Car park 1 Station Car Park
Car park 1 operator National Car Parks Ltd
Car park 1 spaces 205
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Off-peak: £5.80
  • Per hour: £1.00
  • Daily: £7.30
  • Weekly: £30.00
  • Monthly: £145.00
  • Three monthly: £420.00
  • Annual: £1,470.00
Car park 1 contact details

Telephone: 0345 050 7080


Onward travel

Local Buses from bus stops, 5 minutes walk

Cycle storage available Yes
Cycle storage spaces 60
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

Car park

Cycle storage types
  • Stands
Rail replacement information

Replacement transport stopoutside station entrance


Taxi services to Southend Airport. For Bus transfer customers should use Southend Victoria Station