Rayleigh

Rayleigh at a glance

Address:

Rayleigh station
Station Road
Rayleigh
Essex
SS6 7HJ

Ticket office:

Monday to Saturday: 06:00 - 20:00
Sunday: 08:10 - 19:30
  • Ticket office
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Wifi
  • Seated area available
* This information is updated every few minutes and is provided as a guide only - we are unable to guarantee a space will still be available when you arrive at the station.
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Staffing level Part time
CCTV Yes
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Station operator Greater Anglia
Ticket office opening times
  • Monday to Saturday: 06:00 - 20:00
  • Sunday: 08:10 - 19:30
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Penalty fares LE
Top up Smartcards here Yes
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage

Available: No

Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Yes
Waiting room
  • Monday to Friday: 06:00 - 20:00
  • Saturday: 06:00 - 20:00
  • Sunday: 08:10 - 19:30
Station buffet

Coffee shop Cold drinks vending machine Food vending machine

Yes
Toilets
Yes

The toilets including accessible (radar key) toilets are located on platform 1. Toilets are available when the station is staffed

Baby changing facilities
Yes
Wifi
Yes
ATM machine
Yes

Located outside the station

Shops

News agent

No
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 028 28 78

URL: https://www.nationalrail.co.uk/

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

Driver only operated services. Mobile assistance teams operate within the area and can be available for booked assists. Customers wanting to turn up and go can do so when ticket office is open and staff will provide assistance as soon as possible. Booking is recommended

  • Monday to Saturday: 06:00 - 20:00
  • Sunday: 08:10 - 19:30
Induction loop available Yes
Ticket machine
Yes
Ramp for train access available
Yes
Accessible taxis information

Details of nearest taxis are shown on station information poster

National Key toilets available
Yes
Step free access

This station has step free access to both platforms but not between platforms. Ramp access to the Southend platform via The Approach road, approximately 650 metres away or 7 minutes walk.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket gates
No
Impaired mobility set down available
No

Rayleigh Station Car Park

Car park 1 Station Car Park
Car park 1 operator National Car Parks Ltd
Car park 1 spaces 414
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Off-peak: £5.20
  • Per hour: £1.00
  • Daily: £6.30
  • Weekly: £34.00
  • Monthly: £145.00
  • Three monthly: £393.00
  • Annual: £1,446.00
Car park 1 contact details

Telephone: 0345 050 7080

URL: http://www.ncp.co.uk

Car park 2 Premium Bay
Car park 2 operator National Car Parks Ltd
Car park 2 spaces 23
Car park 2 opening times
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 2 charges
  • Annual: £1,785.00
Car park 2 contact details

Telephone: 0845 050 7080

URL: https://www.nationalrail.co.uk/

Onward travel

Local bus stops outside station. Rayleigh is a PlusBus location click here to see the PlusBus map

Cycle storage available Yes
Cycle storage spaces 110
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

In car park

Cycle storage information

42 sheffield stand spaces and 68 2-tier rack spaces

Cycle storage types
  • Stands
  • Racks
Rail replacement information

Replacement transport stopat station entrance