Romford at a glance
Address:
Romford stationSouth Street
Romford
Greater London
RM1 1SX
Ticket office:
Monday to Friday: 06:00 - 20:00Saturday: 06:15 - 20:00
Sunday: 07:10 - 20:10
- Ticket office
- Prepurchase collection
- Ticket machine
- Toilets
- Wifi
- Seated area available
Staffing level | Full time |
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CCTV | Yes |
Information systems |
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Ticket office opening times |
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Pre-purchase collection | Yes |
Ticket machine | Yes |
Oyster cards issued here | Yes |
Top up Oyster cards here | Yes |
Use Oyster cards here | Yes |
Oyster cards information | Oyster cards can only be purchased at the ticket machine. Zone 6 |
Smartcards issued here | No |
Validate Smartcards here | Yes |
Smartcards information | Tickets can be collected onto Greater Anglia smartcards at this station. Contactless Pay as you go is is valid from this station to any station within the London Pay as you go area. |
Travel card | Zone 6 |
Penalty fares | LE |
Customer service information | Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details) |
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Left luggage | Available: No |
Lost property | Available: Yes |
Seated area | Yes
|
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Waiting room |
Waiting room is available from first to last train. |
Station buffet | Coffee kiosk platform 4 Yes
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Toilets | Yes
Male and Female toilets are located inside the waiting room on platform 4. Radar key operated accessible toilets are located on platforms 4 & 5. |
Baby changing facilities | No
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Wifi | Yes
|
ATM machine | No
|
Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance. |
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Staff help | Staff are available to assist from the first to last train. Yes
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Induction loop available | Yes |
Ticket machine |
Yes
|
Accessible booking office counter available | Yes
|
Ramp for train access available | Yes
|
Accessible taxis information | No
|
National Key toilets available | This toilet is operated with a radar key. Yes
An accessible toilet is located on platform 4 and platform 5. |
Step free access |
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Ticket gates | Romford has a Secure Station accreditation Yes
|
Impaired mobility set down available | No
|
Wheelchairs | Yes
|
Rail replacement information | Rail replacement bus services will depart from:
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Rail replacement map links | |
Onward travel | Transport for London buses operate from outside the station Information to plan your onward journey is available in a printable format - Click here for map |
Don’t get stuck on the train
If you’re travelling to Romford station, please travel in the front eight coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the last two coaches will not open at Romford.