Romford
Romford (RMF)
South Street
Romford
Greater London
RM1 1SX
View live departures / arrivals
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
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| Ticket office opening times |
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|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | Yes |
| Top up Oyster cards here | Yes |
| Use Oyster cards here | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | Yes |
| Smartcards information | Tickets can be collected onto Greater Anglia smartcards at this station. Contactless Pay as you go is is valid from this station to any station within the London Pay as you go area.
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| Travelcard zones |
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| Penalty fares | Applicable Operators: Greater Anglia, London Overground, TfL Rail |
| Customer service information | Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details) |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times | Yes |
| Lost property contact details |
| First class lounge opening times | No |
|---|---|
| Seated area available | Yes |
| Waiting room opening times | Yes |
| Waiting room information |
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| Trolleys available | No |
| Station buffet available | Yes |
| Station buffet information | Coffee kiosk platform 4 |
| Toilets available | Yes |
| Toilets information | Male and Female toilets are located inside the waiting room on platform 4. |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | No |
| WiFi available | Yes |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| ATM information | Removed during Crossrail works |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance. |
|---|---|
| Helpline contact details | Note: 0343 222 1234 |
| Customer help points available | Yes |
| Customer help points information | Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station. |
| Staff help information | Staff are available to assist from the first to last train. |
| Staff help opening times | Yes |
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible ticket machines information |
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| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| National key toilets available | Yes |
| National key toilets information | An accessible toilet is located on platform 4. This toilet is operated with a radar key. |
| Step free access coverage | Whole station |
| Step free access information |
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| Ticket gates exist | Yes |
| Ticket gates information | Romford has a Secure Station accreditation |
| Impaired mobility set down available | No |
| Wheelchairs | Yes |
| Cycle storage available | Yes |
|---|---|
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | No |
| Cycle storage location |
Platform 5 and Platform 2 |
| Cycle storage information | All storage covered |
| Cycle storage types |
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| Rail replacement information | Rail replacement bus services will depart from:
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| Bus services available | Yes |
| Bus services information | Transport for London buses operate from outside the station Information to plan your onward journey is available in a printable format at https://www.nationalrail.co.uk/posters/RMF.pdf |