Roydon at a glance
Address:
Roydon stationHigh Street
Roydon
Essex
CM19 5EH
Ticket office:
- Prepurchase collection
- Car park
- Ticket machine
- Wifi
- Seated area available
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times | No
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart |
| Penalty fares | LE |
| Customer service information | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | Available: No |
| Lost property |
|
| Seated area | Yes
|
|---|---|
| Waiting room |
|
| Station buffet | No
|
| Toilets | No
|
| Baby changing facilities | No
|
| Wifi | Yes
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 08:00 - 20:00
|
|---|---|
| Staff help | This is a Driver only operated train service and the station is unstaffed. Customers are advised to use Harlow Town (3 miles north) or Broxbourne (5 miles south) for trains towards London or Cambridge where assistance is available for all services.
|
| Induction loop available | Yes |
| Ticket machine | Yes
|
| Ramp for train access available | No
|
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| National Key toilets available | No
|
| Step free access | This station has step free access between platforms to both platforms via the level crossing on High Street and approximately 50 metres apart. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point will be arranged on request. |
| Ticket gates | No
|
| Impaired mobility set down available | No
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 20 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Cycle storage location | On platform 1 |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | National Car Parks Ltd |
| Car park 1 spaces | 28 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Telephone: 0345 050 7080 URL: http://www.ncp.co.uk |
| Rail replacement information | Not served by rail replacement. |
| Onward travel | Local bus services |
Don’t get stuck on the train
If you’re travelling from London Liverpool Street or Broxbourne to Roydon, please travel in the front six coaches of the train. This is for trains with 10 coaches only as the doors on the last four coaches will not open at Roydon.
If you're travelling from Cambridge or Bishop Stortford to Roydon, please travel in the front seven coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the back three coaches will not open at Roydon.
