Southend Airport
Station message
The lifts between platform 2 and the overbridge are out of order at Southend Airport station.
Southend Airport (SIA)
Southend-on-Sea
Essex
SS2 6YF
View live departures / arrivals
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Ticket office information | In the booking hall. |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information | Support and information: 0800 032 6294 03332 205 436 Email [email protected] |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times | Yes |
| Lost property contact details | Telephone: 0800 032 6294 |
| First class lounge opening times | No |
|---|---|
| Seated area available | No |
| Waiting room opening times | Yes |
| Trolleys available | Yes |
| Station buffet available | Yes |
| Toilets available | Yes |
| Toilets information | Public toilets are available 04:00 to 23:00 everyday, including weekends. Outside of these hours toilet facilities are available at London Southend Airport Terminal Building and on board train services. |
| Baby changing facilities available | Yes |
| Baby changing facilities information | Female toilets,Male toilets |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | Yes |
| Post box information | Located in the Airport Terminal Building. |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|---|---|
| Customer help points available | Yes |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | No |
| Ramp for train access available | Yes |
| Accessible taxis information | Yes, local taxi firm serves station. |
| Accessible public telephones information | No public telephone. |
| Nearest stations with more facilities |
Note:
Rochford or Prittlewell. |
| National key toilets available | Yes |
| National key toilets information | Disabled toilet access is available 24/7 for customers who have a radar key. |
| Step free access coverage | Whole station |
| Ticket gates exist | Yes |
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes |
| Cycle storage available | No |
|---|---|
| Car park 1 | Car park 1 |
| Car park 1 operator | Stobart |
| Car park 1 spaces | 166 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Telephone: 01228882300 Alternate numbers:
|
| Car park 2 | Car park 2 |
| Car park 2 operator | Stobart |
| Car park 2 spaces | 144 |
| Car park 2 opening times |
|
| Car park 2 charges |
|
| Car park 2 contact details | |
| Airport available | Yes |
| Airport information | Southend Airport is adjacent to station. |