Stowmarket at a glance


Stowmarket station
Station Road East
IP14 1RQ

Ticket office:

Monday to Friday: 06:15 - 19:30
Saturday: 07:20 - 16:30
Sunday: 09:15 - 18:30
  • Ticket office
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Wifi
  • Seated area available
Load stations
Last updated:
Staffing level Part time
Information systems
  • DepartureScreens
  • Announcements
Station operator Greater Anglia
Ticket office opening times
  • Monday to Friday: 06:15 - 19:30
  • Saturday: 07:20 - 16:30
  • Sunday: 09:15 - 18:30
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Greater Anglia Smartcards can be obtained from

Penalty fares LE
Top up Smartcards here Yes
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage
Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Waiting room

The waiting rooms are located in the station buildings on Platform 1 (for trains towards Ipswich and London) in between the ticket machine and the footbridge, and next to the 'Steam' coffee shop on Platform 2 (for trains towards Cambridge, and Norwich).

  • Monday to Friday: 05:30 - 20:00
  • Saturday: 05:30 - 20:00
  • Sunday: 08:30 - 19:00
Station buffet

'Steam' coffee shop serving hot and cold drinks, newspapers, confectionary, and pastries

Self-service vending machine providing cold drinks and snacks


Male and female toilets are located on Platform 2 (for trains towards Cambridge, and Norwich), between the waiting room and the side entrance. An accessible toilet is available for radar key holders, located adjacent to the cycle stands and lockers on Platform 2. All toilets at this station are scheduled to be open at the following times:

Monday - Friday 05:30 - 20:00Saturday 05:30 - 19:00Sunday 08:30 - 19:00

Baby changing facilities
Post box
ATM machine

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.


0800 028 28 78


08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on one of the ticket machines at this station
  • By using one of the two Help Points at this station
  • Monday to Friday: 05:00 - 22:00
  • Saturday: 05:00 - 22:00
  • Sunday: 07:00 - 22:00
Induction loop available Yes
Ticket machine
Accessible booking office counter available
Ramp for train access available
Accessible taxis information

Details of nearest taxis are shown on station information poster

National Key toilets available
Step free access

Step free access between platforms is available via the level crossing, although some wheelchair users or customers with restricted mobility may find this route difficult as there is a distance of approximately 600 metres between the two platforms. Wheelchair users or customers with restricted mobility are therefore advised to access the station via Creeting Road West for journeys towards Ipswich and London, or via Prentice Road when heading towards Cambridge, and Norwich. Changing between platforms may take longer than expected due to the level crossing having barriers down, so please allow sufficient time if you are changing trains here.

This station is a category B3 station according to ORR station classification system.

Assistance meeting point is the ticket office.

Ticket gates
Impaired mobility set down available
Car park 1 Station Car Park
Car park 1 operator National Car Parks Ltd
Car park 1 spaces 382
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Off-peak: £5.20
  • Per hour: £1.00
  • Daily: £7.30
  • Weekly: £32.00
  • Monthly: £133.00
  • Three monthly: £381.00
  • Annual: £1,335.00
Car park 1 contact details

Telephone: 0345 050 7080


No bus information available.
Cycle storage available Yes
Cycle storage spaces 88
Cycle storage sheltered Yes
Cycle storage CCTV No
Cycle storage location

There are five cycle stands next to the stepped entrance on to Platform 1 (for trains towards Ipswich and London) from the carpark off Creeting Road West. There are also two cycle lockers under the footbridge steps on Platform 1 as well as a further 14 cycle stands on the same platform, which are located under the canopy towards the level crossing.

In addition, there are four cycle stands and a sheltered cycle parking area providing 30 spaces in the carpark accessed from Prentice Road, next to the taxi office. A further four cycle stands and two cycle lockers are outside the toilets on Platform 2 (for trains towards Cambridge, and Norwich).

Cycle storage types
  • Lockers
  • Stands
  • Racks
Rail replacement information

Rail replacement bus services pick up and drop off outside the main station entrance, which is accessed from Prentice Road.