Soham at a glance
Address:
Soham stationStation Road
Soham
Cambridgeshire
CB7 5DY
Ticket office:
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
Staffing level | Unstaffed |
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CCTV | Yes |
Information systems |
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Ticket office opening times | No
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Pre-purchase collection | Yes |
Ticket machine | Yes |
Oyster cards issued here | No |
Use Oyster cards here | No |
Smartcards issued here | No |
Top up Smartcards here | Yes |
Validate Smartcards here | Yes |
Penalty fares | LE |
Customer service information | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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Left luggage | |
Lost property |
Seated area | No
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Waiting room | No
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Station buffet | No
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Toilets | No
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Baby changing facilities | No
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Wifi | No
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Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .
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Staff help | This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform. Yes
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Induction loop available | Yes |
Ticket machine | Yes
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Ramp for train access available | No
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Accessible taxis information | No
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National Key toilets available | No
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Step free access | This station has step free access to the single platform for trains towards both Ipswich and Peterborough. |
Ticket gates | No
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Impaired mobility set down available | No
|
Cycle storage available | Yes |
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Cycle storage spaces | 30 |
Cycle storage sheltered | Yes |
Cycle storage CCTV | Yes |
Cycle storage location | There are fifteen sheltered cycle stands which are next to the entrance on to Platform 1 (for trains towards both Ipswich and Peterborough), opposite the station car park. |
Cycle storage types |
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Car park 1 | Station Car Park |
Car park 1 operator | National Car Parks Ltd |
Car park 1 spaces | 46 |
Car park 1 opening times |
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Car park 1 charges |
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Car park 1 contact details | Telephone: 0345 050 7080 URL: https://www.ncp.co.uk/find-a-car-park/car-parks/soham-station-greater-anglia/ |
Rail replacement information | Rail replacement bus services stop at the station drop off layby on the turning circle / roundabout at the front of the station. |