Southend Victoria

Station message

The Gentlemen's toilets are limited at Southend Victoria station.

Trains to Southend Victoria will take you to the city centre, which is about a 17-minute walk from the beach.

Southend Victoria is an end of the line station for the Southend line, and will you connect to places like London Liverpool Street, Stratford, Rochford and Prittlewell.

Southend Victoria at a glance

Address:

Southend Victoria station
Victoria Avenue
Southend-on-Sea
Essex
SS2 6AZ

Ticket office:

Monday to Friday: 05:30 - 22:00
Saturday: 06:30 - 21:00
Sunday: 06:40 - 22:00
  • Ticket office
  • Step-free access
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Wifi
  • Seated area available
Last updated:
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Staffing level Full time
CCTV Yes
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Station operator Greater Anglia
Ticket office opening times
  • Monday to Friday: 05:30 - 22:00
  • Saturday: 06:30 - 21:00
  • Sunday: 06:40 - 22:00
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Penalty fares LE
Top up Smartcards here Yes
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.
Left luggage

Available: No
Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Yes
Waiting room
No
Station buffet
  • Coffee shop
  • Cold drinks vending machine
  • Food vending machine
Yes
Toilets
Yes

The toilets are located near Platform 1. The National key toilets are located near Platform 1; these toilets are operated by a radar key. The National key toilets are only all toilets including accessible (radar key) toilets are located alongside platform 1
Baby changing facilities
Yes
Wifi
Yes
ATM machine
No

Located on concourse
Shops
  • Mini supermarket
  • Passport Photo Booth
Yes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 028 28 78

URL: https://www.nationalrail.co.uk/

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

Assistance is provided by station staff during the hours of train service operation. Booking is recommended

  • Monday to Sunday: 24 hours
Induction loop available Yes
Ticket machine
Yes
Accessible booking office counter available
Yes
Ramp for train access available
Yes
Accessible taxis information

Taxi rank at front of station
National Key toilets available
Yes
Step free access

This station has step free access to all platforms.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.
Ticket gates

Southend Victoria station has Secure Station Acreditation

Yes
Impaired mobility set down available
No
Wheelchairs
Yes
Car park 1 Station Car Park
Car park 1 operator National Car Parks Ltd
Car park 1 spaces 14
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Off-peak: £6.30
  • Daily: £6.30
Car park 1 contact details

URL: http://www.ncp.co.uk

Onward travel

'First' and 'Arriva' operate a network of frequent local bus routes around Southend city and to nearby towns. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk

Buy a Southend PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info

Bus stops are located directly outside the station on Queensway and also on Victoria Avenue.
Cycle storage available Yes
Cycle storage spaces 62
Cycle storage sheltered Yes
Cycle storage CCTV No
Cycle storage location

Beside station building in secure compound
Cycle storage information

86 Sheffield Stand spaces
Cycle storage types
  • Stands
Rail replacement information

Replacement transport stop on station forecourt
Airport

Bus services to Southend Airport

Virtual Tour

Want to check how accessible Southend Victoria is for you? Check out our virtual tour.