To travel between Stratford regional and Stratford International stations please use Docklands Light Railway platform 16.
Stratford (London) (SRA)
|Staffing level||Full time|
|Ticket office information||
There is a TfL Rail ticket office outside the Southern Entrance and another located within the Northern Ticket Hall area.
|Ticket office opening times||
Note: Southern ticket office 09:00-16:00 Mon-Fri 08:00-16:00 Sun
|Oyster cards issued here||Yes|
|Top up Oyster cards here||Yes|
|Use Oyster cards here||Yes|
|Smartcards issued here||No|
|Top up Smartcards here||No|
|Validate Smartcards here||Yes|
Tickets can be collected onto Greater Anglia smartcards at this station.
|Penalty fares||Applicable Operators: Greater Anglia, London Overground, London Underground, TfL Rail|
|First class lounge opening times||No|
|Seated area available||Yes|
|Waiting room opening times||No|
|Station buffet available||Yes|
|Station buffet information||Coffee shops|
|Toilets information||Accessible toilets are available.|
|Baby changing facilities available||Yes|
|WiFi information||Find WiFi Hotspots around Stratford (London) station|
|Post box available||No|
|Post box information||Outside the station - Stratford Centre|
|Tourist information office available||No|
|ATM information||ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance.|
|Bureau de change available||No|
|Helpline information||We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.|
|Helpline contact details||
Note: 0343 222 1234
|Customer help points available||Yes|
|Staff help information||Staff are available to assist from the first to last train.|
|Staff help opening times||Yes|
|Induction loop available||Yes|
|Accessible ticket machines available||Yes|
|Accessible booking office counter available||Yes|
|Ramp for train access available||Yes|
|Accessible taxis information||
Details of nearest taxis are shown on station information poster
|National key toilets available||Yes|
|Step free access coverage||Whole station|
|Step free access information||This station has step-free access to all platforms.|
|Ticket gates exist||Yes|
|Impaired mobility set down available||Yes|
|Cycle storage available||Yes|
|Cycle storage sheltered||Yes|
|Cycle storage CCTV||Yes|
|Cycle storage location||Note that these are Council-owned cycle racks, located outside the front of the station|
|Cycle storage information||
Cycle racks are available outside the Southern Ticket Hall area which are covered and have CCTV. This is a Westfield facility.
There are also various bicycle racks in Meridian Square.
|Cycle storage types||
|Rail replacement information||
Rail replacement bus services for Greater Anglia, London Overground, and TfL Rail will depart from:
Montfichet Road, Bus Stop W, for Eastbound services - map here
|Taxi rank available||Yes|
|Taxi rank information||
Taxi's operate within the bus station area outside the Southern Ticket Hall area and on Montfitchet Road which is outside the Northern Ticket Hall.
|Bus services available||Yes|
|Bus services information||
London Buses operate from outside the station.
Information to plan your onward journey is available in a printable format here
|Metro services available||Yes|
|Metro services information||
London Underground Central Line and Jubilee Lines and Docklands Light Railway.