Stratford Station Information | Stratford To Chelmsford

Stratford (London) (SRA)

Stratford station
Station Street
Stratford
Greater London
E15 1AZ

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Staffing level	Full time
CCTV	Yes
Information systems	Departure screens Announcements Arrival screens

Ticket office opening times	Monday to Sunday: 06:15 to 21:30
Pre-purchase collection	Yes
Ticket machine	Yes
Oyster cards issued here	Yes
Top up Oyster cards here	Yes
Use Oyster cards here	Yes
Smartcards issued here	No
Top up Smartcards here	No
Validate Smartcards here	Yes
Smartcards information	Tickets can be collected onto Greater Anglia smartcards at this station.
Travelcard zones	Zone 2/3

Customer service information	0343 222 1234
Left luggage	No
Left luggage contact details	URL: http://www.nationalrail.co.uk/
Lost property opening times	Monday to Friday: 08:30 to 16:00
Lost property contact details	Telephone: 03432221234 URL: http://www.nationalrail.co.uk/

First class lounge opening times	No
Seated area available	Yes
Waiting room opening times	No
Trolleys available	No
Refreshment facilities available	Yes
Refreshment facilities information	Coffee shops
Toilets available	Yes
Toilets information	(Tube Remit). Accessible toilets are available.
Baby changing facilities available	Yes
Showers available	No
Telephones available	No
WiFi available	Yes
WiFi information	Find WiFi Hotspots around Stratford (London) station
Web kiosk	No
Post box available	No
Post box information	Outside the station - Stratford Centre
Tourist information office available	No
ATM available	Yes
Bureau de change available	No
Shops available	Yes
Shops information	Newsagent

Helpline opening times	Monday to Friday: 08:30 to 16:00
Helpline contact details	Note: 0343 222 1234 URL: http://www.nationalrail.co.uk/
Customer help points available	Yes
Staff help opening times	Monday to Friday: 24 hours Saturday: 24 hours Sunday: 24 hours
Induction loop available	Yes
Accessible ticket machines available	Yes
Accessible booking office counter available	Yes
Ramp for train access available	Yes
Accessible taxis information	Details of nearest taxis are shown on station information poster
National key toilets available	Yes
Step free access coverage	Whole station
Step free access information	Lift access available to all platforms.
Ticket gates exist	Yes
Impaired mobility set down available	No
Wheelchairs	No

Cycle storage available	Yes
Cycle storage number of spaces	200
Cycle storage sheltered	Yes
Cycle storage CCTV	Yes
Cycle storage location	Note that these are Council-owned cycle racks, located outside the front of the station
Cycle storage information
Cycle storage types	Stands
Rail replacement information	Rail replacement bus services (for Greater Anglia, London Overground, and TfL Rail) will depart from bus stop W at Stratford City bus station (near Westfield entrance).
Bus services available	Yes
Bus services information	Transport for London buses operate from outside the station Information to plan your onward journey is available in a printable format here
Metro services available	Yes
Metro services information	London Underground Central Line and Jubilee Lines and Docklands Light Railway.