Stratford (London)

Stratford (London) (SRA)

Stratford station
Station Street
Stratford
Greater London
E15 1AZ

Loading....

Staffing level	Full time
CCTV	Yes

Ticket office information	There is a TfL Rail ticket office outside the Southern Entrance and another located within the Northern Ticket Hall area.
Ticket office opening times	Monday to Friday: 06:15 to 21:30 Saturday: 06:15 to 21:30 Sunday: 06:40 to 21:30 Note: Southern ticket office 09:00-16:00 Mon-Fri 08:00-16:00 Sun
Pre-purchase collection	Yes
Ticket machine	Yes
Oyster cards issued here	Yes
Top up Oyster cards here	Yes
Use Oyster cards here	Yes
Smartcards issued here	No
Top up Smartcards here	No
Validate Smartcards here	Yes
Smartcards information	Tickets can be collected onto Greater Anglia smartcards at this station.
Travelcard zones	Zone 2/3
Penalty fares	Applicable Operators: Greater Anglia, London Overground, London Underground, TfL Rail

Customer service information	0343 222 1234
Left luggage	No
Left luggage contact details	URL: https://www.nationalrail.co.uk/
Lost property opening times	No
Lost property contact details	URL: https://www.nationalrail.co.uk/

First class lounge opening times	No
Seated area available	Yes
Waiting room opening times	No
Trolleys available	No
Station buffet available	Yes
Station buffet information	Coffee shops
Toilets available	Yes
Toilets information	Accessible toilets are available.
Baby changing facilities available	Yes
Showers available	No
Telephones available	No
WiFi available	Yes
WiFi information	Find WiFi Hotspots around Stratford (London) station
Web kiosk	No
Post box available	No
Post box information	Outside the station - Stratford Centre
Tourist information office available	No
ATM available	Yes
ATM information	ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance.
Bureau de change available	No
Shops available	Yes
Shops information	Newsagent

Helpline information	We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Helpline contact details	Note: 0343 222 1234 URL: https://www.nationalrail.co.uk/
Customer help points available	Yes
Staff help information	Staff are available to assist from the first to last train.
Staff help opening times	Yes
Induction loop available	Yes
Accessible ticket machines available	Yes
Accessible booking office counter available	Yes
Ramp for train access available	Yes
National key toilets available	Yes
Step free access coverage	Whole station
Step free access information	Accessibility Category A. This station has step-free access to all platforms
Ticket gates exist	Yes
Ticket gates information	Ticket gates are staffed from first to last train
Impaired mobility set down available	No
Wheelchairs	Yes

Cycle storage available	Yes
Cycle storage sheltered	Yes
Cycle storage CCTV	Yes
Cycle storage location	Note that these are Council-owned cycle racks, located outside the front of the station
Cycle storage information	Cycle racks are available outside the Southern Ticket Hall area which are covered and have CCTV. This is a Westfield facility. There are also various bicycle racks in Meridian Square.
Cycle storage types	Stands
Car park 1 charges	Off-peak: N/A Per hour: N/A Daily: N/A Weekly: N/A Monthly: N/A Three monthly: N/A Six monthly: N/A Annual: N/A
Car park 1 contact details	URL: https://www.nationalrail.co.uk/
Rail replacement information	Rail replacement bus services for Greater Anglia, London Overground, and TfL Rail will depart from: Montfichet Road, Bus Stop W, for Eastbound services - map here
Taxi rank available	Yes
Taxi rank information	A taxi rank is located at the front of Stratford Station Great Eastern Road, next to bus station and on Montifichet Road by the entrance to Westfield shopping centre.
Bus services available	Yes
Bus services information	London Buses operate from outside the station. Information to plan your onward journey is available in a printable format here
Metro services available	Yes
Metro services information	London Underground Central Line and Jubilee Lines and Docklands Light Railway.