Sudbury (Suffolk)

Sudbury (Suffolk) at a glance

Address:

Sudbury station
Station Road
Sudbury
Suffolk
CO10 6SU

Ticket office:


  • Step-free access
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Wifi
  • Seated area available
Last updated:
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Staffing level Unstaffed
CCTV Yes
Information systems
  • DepartureScreens
  • Announcements
Ticket office opening times
No
Pre-purchase collection Yes
Ticket machine Yes
Oyster cards issued here No
Use Oyster cards here No
Smartcards issued here No
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Tickets can be collected on Smartcard at this station
Penalty fares LE
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.
Left luggage

Available: No
Lost property
Seated area
Yes
Waiting room
No
Station buffet
No
Toilets
No
Baby changing facilities
No
Wifi
Yes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 028 28 78

URL: https://www.nationalrail.co.uk/

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp Assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using the Help Point at this station

Assistance meeting point is on the platform.

Yes
Induction loop available Yes
Ticket machine
Yes
Ramp for train access available
Yes
Accessible taxis information

Details of nearest taxis are shown on station information poster
National Key toilets available
No
Step free access

This station has step free access to the single platform for trains towards Marks Tey.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.
Ticket gates
No
Impaired mobility set down available
No
Cycle storage available Yes
Cycle storage spaces 24
Cycle storage sheltered Yes
Cycle storage CCTV No
Cycle storage location

There are five covered cycle stands on Platform 1 (for trains towards Marks Tey) located to the left as you enter the station, adjacent to the buffer stops. There are a further seven covered cycle stands next to the designated motorcycle parking area, to the right as you enter the station.
Cycle storage types
  • Stands
Car park 1 Council Managed Car Park
Car park 1 operator Babergh District Council
Car park 1 spaces 140
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 contact details

URL: https://www.babergh.gov.uk/environment/parking/babergh-car-and-lorry-parks/the-…

Rail replacement information

Rail replacement bus services pick up and drop off on the access road to the station.