Tottenham Hale
Tottenham Hale (TOM)
Ferry Lane
Tottenham
Greater London
N17 9LR
View live departures / arrivals
Staffing level | Full time |
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CCTV | Yes |
Information systems |
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Ticket office opening times |
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Pre-purchase collection | Yes |
Ticket machine | Yes |
Oyster cards issued here | No |
Top up Oyster cards here | Yes |
Use Oyster cards here | Yes |
Smartcards issued here | No |
Top up Smartcards here | No |
Validate Smartcards here | Yes |
Smartcards information | Tickets can be collected on Smartcard at this station |
Travelcard zones |
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Customer service information | Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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Left luggage | No |
Left luggage contact details | |
Lost property opening times |
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Lost property contact details |
First class lounge opening times | No |
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Seated area available | Yes |
Waiting room opening times |
Note: Closed until further notice |
Waiting room information | On platform 2 |
Trolleys available | No |
Station buffet available | Yes |
Station buffet information | Coffee shop Vending machines |
Toilets available | Yes |
Toilets information | The toilets and accessible toilets are located on Platform 2 |
Baby changing facilities available | Yes |
Baby changing facilities information | Female toilets |
Showers available | No |
Telephones available | Cards and Coins |
WiFi available | Yes |
WiFi information | |
Web kiosk | No |
Post box available | No |
Tourist information office available | No |
ATM available | No |
Bureau de change available | No |
Shops available | No |
Helpline information | As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
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Helpline opening times |
Note: 08:00 - 20:00 |
Helpline contact details | Note: 0800 028 28 78 |
Customer help points available | Yes |
Staff help information | Assistance is provided by station staff during the hours of train service operation. Booking is recommended. |
Staff help opening times |
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Induction loop available | Yes |
Accessible ticket machines available | Yes |
Accessible booking office counter available | No |
Ramp for train access available | Yes |
Accessible taxis information | Details of nearest taxis are shown on station information poster |
National key toilets available | Yes |
Step free access coverage | Whole station |
Step free access information | Step free access to the north-bound (Stansted and Cambridge) platform only. Lifts have just been installed to access the London bound platform but are going through a service introductory testing phase and are currently unavailable. This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
Ticket gates exist | Yes |
Ticket gates information | Tottenham Hale station has Secure Station Acreditation |
Impaired mobility set down available | No |
Wheelchairs | Yes |
Cycle storage available | No |
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Rail replacement information |
Not served by rail replacement transport. |
Taxi rank available | Yes |
Taxi rank information | Front of station |
Bus services available | Yes |
Bus services information | Transport for London buses operate from outside the station |
Metro services available | Yes |
Metro services information | London UndergroundVictoria Line services |
Airport available | Yes |
Airport information | Train services direct to Stansted Airport on Stansted Express |