Tottenham Hale

Station message

Men's toilets

The men's toilets are currently out of use due to flooding. We are sorry for the inconvenience this may cause.

Tottenham Hale at a glance


Tottenham Hale station
Ferry Lane
Greater London
N17 9NA

Ticket office:

Monday to Friday: 06:10 - 19:10
Weekend: 08:10 - 19:10
  • Ticket office
  • Step-free access
  • Prepurchase collection
  • Ticket machine
  • Toilets
  • Taxi-rank
  • Wifi
  • Seated area available
Load stations
Last updated:
Staffing level Full time
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Station operator Greater Anglia
Ticket office opening times
  • Monday to Friday: 06:10 - 19:10
  • Weekend: 08:10 - 19:10
Pre-purchase collection Yes
Ticket machine Yes
Top up Oyster cards here Yes
Smartcards issued here No
Validate Smartcards here Yes
Smartcards information

Tickets can be collected on Smartcard at this station

Travel card Zone 3
Penalty fares LE
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage
Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Waiting room

On platform 4

  • Monday to Sunday: 04:30 - 00:00
Station buffet

Coffee shop Vending machines


The toilets and accessible toilets are located on Platform 4

Baby changing facilities

Female toilets,Male toilets


We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.


0800 028 28 78


08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

Assistance is provided by station staff. Booking is recommended but assistance is available on a turn up and go basis. The station is staffed 24hrs.

Induction loop available Yes
Ticket machine
Ramp for train access available
Accessible taxis information

Details of nearest taxis are shown on station information poster

National Key toilets available

All toilets are located on platform 4 and open between 06:00 and 23:59

Step free access

Step free access to all platforms

This station is a category A station according to ORR station classification system.

Assistance meeting point is the Ticket Office or the Platform Supervisor's office on Platform 4 when the Ticket Office is closed

Ticket gates

Tottenham Hale station has Secure Station Acreditation

Impaired mobility set down available
No car park information available.
Onward travel

Transport for London buses operate from outside the station

Rail replacement information

Not served by rail replacement transport. Passengers to use Seven Sisters Station as an alternative; LUL Ticket Acceptance may be available.

Taxi rank

Front of station

Metro services

London UndergroundVictoria Line services


Train services direct to Stansted Airport on Stansted Express

Don’t get stuck on the train

If you’re travelling from Meridian Water to Tottenham Hale station, please travel in the front seven coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the last three coaches will not open on platform 2 at Tottenham Hale.

Travel on the front 7 coaches of a 10 coach train.