Wickham Market at a glance
Address:
Wickham Market stationStation Road
Campsea Ashe
Suffolk
IP13 0PT
Ticket office:
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Wifi
- Seated area available
| Staffing level | Unstaffed |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times | No
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Penalty fares | LE |
| Customer service information | Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | Available: No |
| Lost property |
| Seated area | Yes
|
|---|---|
| Waiting room | Waiting room available in the Station House. Facilities operated by Station House Campsea House . Yes
|
| Station buffet |
Yes
|
| Toilets | Accessible toilet in the Station House. Facilities operated by Station House Campsea House . Yes
|
| Baby changing facilities | Baby Change available in the Station House. Facilities operated by Station House Campsea House . Yes
|
| Wifi | WiFi available in the Station House. Facilities operated by Station House Campsea House . Yes
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 08:00 - 20:00
|
|---|---|
| Staff help | This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform, next to the yellow boarding ramp. Yes
|
| Induction loop available | Yes |
| Ticket machine | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| National Key toilets available | Accessible toilet available in the Station House. Facilities operated by Station House Campsea House . Yes
|
| Step free access | This station has step free access to the single platform for trains towards both Ipswich and Lowestoft. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is on the platform, next to the yellow boarding ramp. |
| Ticket gates | No
|
| Impaired mobility set down available | No
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 20 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | No |
| Cycle storage location | There are five cycle stands in the station car park, between the entrance to the car park and the two accessible car parking spaces. There is also a sheltered cycle parking area providing five cycle stands on Platform 1 (for trains towards both Ipswich and Lowestoft) beyond the former station building. |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | Greater Anglia |
| Car park 1 spaces | 48 |
| Car park 1 opening times |
|
| Car park 1 charges | Free |
| Car park 1 contact details | Telephone: 0345 600 7245 |
| Rail replacement information | Rail replacement bus services pick up and drop off at the bus stops at the station entrance. |