Station message

Platform changeover time

If you are changing services at Wickford from / to Southminster from / towards London Liverpool Street and require Passenger Assistance, a minimum 15 minutes changeover time is required between services. There is no step-free access between platforms 1 & 2 and 3 & 4. A route needs to be taken via an underpass. This is approximately 560 metres (6 minutes) long. If you require assistance between platforms, we recommend that you book Passenger Assistance in advance. Please contact our Assisted Travel Team for more information:

  • Telephone: 0800 028 2878 (free from landlines and mobiles)
  • Text Type: 18001 0800 028 2878

Wickford at a glance


Wickford station
Station Approach
SS11 7AT

Ticket office:

Monday to Friday: 05:55 - 20:00
Saturday: 06:00 - 19:30
Sunday: 08:10 - 19:30
  • Ticket office
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Wifi
  • Seated area available
* This information is updated every few minutes and is provided as a guide only - we are unable to guarantee a space will still be available when you arrive at the station.
Load stations
Last updated:
Staffing level Part time
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Station operator Greater Anglia
Ticket office opening times
  • Monday to Friday: 05:55 - 20:00
  • Saturday: 06:00 - 19:30
  • Sunday: 08:10 - 19:30
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Penalty fares LE
Top up Smartcards here Yes
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage
Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Waiting room

Located on Platform 3. Available during opening hours

  • Monday to Friday: 05:55 - 20:00
  • Saturday: 06:00 - 19:30
  • Sunday: 08:10 - 19:30
Station buffet

Coffee kiosk


The toilets are located on Platform 3. Accessible toilet is located in the T/O compound and is available during ticket office operation only.

Baby changing facilities

Coffee Link


We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.


0800 028 28 78

URL: https://www.nationalrail.co.uk/

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

Mobile assistance teams operate within the area and can be available for booked assistance. Customers wanting to turn up and go can do so when the ticket office is open and will be assisted as soon as possible. Booking is recommended.

  • Monday to Friday: 05:55 - 21:00
  • Saturday: 06:00 - 21:00
  • Sunday: 08:10 - 20:00
Induction loop available Yes
Ticket machine
Ramp for train access available
Accessible taxis information

Details of nearest taxis are shown on station information poster

National Key toilets available
Step free access

This station has step free access to each platform. HOWEVER PLEASE NOTE, not step free between platforms. Southend platform is step free from the car park and the London bound entrance is via Market avenue approximately 10 min walk away.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket gates
Impaired mobility set down available

Wickford Station Car Park

Car park 1 Station Car Park
Car park 1 operator National Car Parks Ltd
Car park 1 spaces 409
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Off-peak: £5.60
  • Per hour: £1.00
  • Daily: £7.90
  • Weekly: £38.00
  • Monthly: £132.00
  • Three monthly: £377.00
  • Annual: £1,319.00
Car park 1 contact details

Telephone: 0345 050 7080

URL: http://www.ncp.co.uk

Car park 2 Premium Bay
Car park 2 operator National Car Parks Ltd
Car park 2 spaces 29
Car park 2 opening times
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 2 charges
  • Annual: £2,048.00
Car park 2 contact details

Telephone: 0845 050 7080

URL: https://www.nationalrail.co.uk/

Onward travel

Local Bus stops outside station. Wickford is a PlusBus location click here to see the PlusBus map

Cycle storage available Yes
Cycle storage spaces 56
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

A secure 50-space cycle compound is available in the car park(key fob required, speak to station staff for availability).

An additional 25-hoop cycle storage area is outside the front of the station.

Cycle storage types
  • Compounds
  • Stands
  • Racks
Rail replacement information

Substitute bus services call at the bus stop at station entrance