Don’t get stuck on the train
You may find that your train is longer than the platform at some of our stations. This means the doors will not open where there’s no platform edge so you can get on and off the trains safely.
Travelling to Watlington station with Greater Anglia from Kings Lynn? Please travel in the front three coaches of the train. This only applies to Greater Anglia trains with 5 coaches as the doors on the last two coaches will not open at Watlington.
If you’re travelling to Watlington station with Greater Anglia from any station between Cambridge and Watlington, please travel in the front four coaches of the train. This only applies to Greater Anglia trains with 5 coaches as the doors on the last coach will not open at Watlington.
If you’re travelling from Watlington station, please check if your destination has any door access requirements through its station information.
Don’t worry! We’ve set reminders through our website, station posters and safety announcements so you can travel on the correct part of the train and avoid missing your stop.
|Ticket office opening times||No|
|Oyster cards issued here||No|
|Top up Oyster cards here||No|
|Use Oyster cards here||No|
|Smartcards issued here||No|
|Top up Smartcards here||No|
|Validate Smartcards here||No|
|Smartcards information||For more information on using the Key smartcard, please visit: www.greatnorthernrail.com/thekeysmartcard|
|Penalty fares||Applicable Operators: Great Northern|
|Left luggage contact details|
|Lost property opening times||
|Lost property contact details|
|First class lounge opening times||No|
|Seated area available||Yes|
|Waiting room opening times||No|
|Station buffet available||No|
|Baby changing facilities available||No|
|WiFi information||Wifi is not yet available at this station.|
|Post box available||No|
|Tourist information office available||No|
|Bureau de change available||No|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline opening times||
Note: The assisted helpline is not available on Christmas Day.
|Helpline contact details||
Note: If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] |Phone - 0800 058 2844 | Textphone - 0800 138 1018
|Customer help points available||Yes|
|Staff help opening times||
|Induction loop available||Yes|
|Accessible ticket machines available||Yes|
|Accessible ticket machines information||All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details|
|Accessible booking office counter available||No|
|Ramp for train access available||No|
|National key toilets available||No|
|Step free access coverage||Whole station|
|Step free access information||This is a Category B1 station: Step-free access to both platforms via separate entrances. Access between platforms via level crossing.
Assistance Meeting Point is the Help Point.
|Ticket gates exist||No|
|Impaired mobility set down available||No|
|Impaired mobility set down information||Located in the car park|
|Cycle storage available||Yes|
|Cycle storage number of spaces||30|
|Cycle storage sheltered||Unknown|
|Cycle storage CCTV||Yes|
|Cycle storage location||Car park area|
|Cycle storage types||
|Car park 1||Station Car Park|
|Car park 1 operator||APCOA Parking UK|
|Car park 1 spaces||42|
|Car park 1 charges||
|Car park 1 contact details|
|Rail replacement information||Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.|
|Taxi rank available||Yes|
|Taxi rank information||NO|
|Bus services available||Yes|
|Bus services information||Information to plan your onward journey is available in a printable format can be found here|