Witham at a glance
Ticket office:Monday to Friday: 06:00 - 22:00
Saturday: 06:15 - 21:00
Sunday: 06:45 - 21:00
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Seated area available
|Staffing level||Full time|
|Ticket office opening times||
|Oyster cards issued here||No|
|Use Oyster cards here||No|
|Smartcards issued here||Yes|
|Top up Smartcards here||Yes|
|Validate Smartcards here||Yes|
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
|Customer service information||
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
The waiting rooms are located in the station buildings on Platforms 1/2 (for trains towards London), and Platform 3/4 (for trains towards Colchester and Ipswich, and Braintree).
LocoEspresso coffee shop
Free water refill point located on Platform 3 (for trains towards Colchester and Ipswich)
The male and the female toilets are located in the station building on Platform 2 (for trains towards London). There are two accessible toilets available for radar key holders - one can be accessed via the waiting room on Platform 3 (for trains towards Colchester and Ipswich), and the other is inside the station building on Platforms 1/2 (for trains towards London). All toilets at this station are scheduled to be open at the following times:
Monday - Friday 06:00 - 22:00Saturday 06:00 - 22:00Sunday 06:00 - 22:00
|Baby changing facilities||
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .
0800 028 28 78
08:00 - 20:00
Assistance is provided by station staff for all advertised train services. Booking is recommended but not required.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
|Induction loop available||Yes|
|Ramp for train access available||
|Accessible taxis information||
Details of nearest taxis are shown on station information poster
|National Key toilets available||
|Step free access||
This station has step free access to all platforms, from both entrances, via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer information office on relevant platform.
|Impaired mobility set down available||
|Cycle storage available||Yes|
|Cycle storage spaces||46|
|Cycle storage sheltered||Yes|
|Cycle storage CCTV||No|
|Cycle storage location||
There are 17 cycle stands located in between the accessible car parking bays in the station car park. A further four cycle stands are next to the same parking bays, and two sheltered stands are next to the car park exit.
|Cycle storage types||
|Car park 1||Station Car Park|
|Car park 1 operator||National Car Parks Ltd|
|Car park 1 spaces||406|
|Car park 1 opening times||
|Car park 1 charges||
|Car park 1 contact details||
Telephone: 0345 050 7080
|Rail replacement information||
Rail replacement bus services pick up and drop off at the bus stops on Albert Road. When this station is being used as a rail-to-bus hub for pre-planned engineering works, buses will pick up and drop off in the main station car park.
Witham Station Car Park
Alternative routes during disruption
Don’t get stuck on the train
If you’re travelling to Witham station, please travel in the front nine coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the last coach may not open at Witham. This applies to you if you are travelling from the north of Witham towards London.