Station message

The lifts are out of order between car park and platforms 1 and 2 at Witham station.

Witham at a glance


Witham station
Albert Road

Ticket office:

Monday to Friday: 06:00 - 22:00
Saturday: 06:15 - 21:00
Sunday: 06:45 - 21:00
  • Ticket office
  • Step-free access
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Wifi
  • Seated area available
* This information is updated every few minutes and is provided as a guide only - we are unable to guarantee a space will still be available when you arrive at the station.
Load stations
Last updated:
Staffing level Full time
Information systems
  • DepartureScreens
  • Announcements
Station operator Greater Anglia
Ticket office opening times
  • Monday to Friday: 06:00 - 22:00
  • Saturday: 06:15 - 21:00
  • Sunday: 06:45 - 21:00
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Penalty fares LE
Top up Smartcards here Yes
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage
Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Waiting room

The waiting rooms are located in the station buildings on Platforms 1/2 (for trains towards London), and Platform 3/4 (for trains towards Colchester and Ipswich, and Braintree).

  • Monday to Friday: 06:00 - 22:00
  • Saturday: 06:00 - 22:00
  • Sunday: 06:00 - 22:00
Station buffet

LocoEspresso coffee shop

Free water refill point located on Platform 3 (for trains towards Colchester and Ipswich)


The male and the female toilets are located in the station building on Platform 2 (for trains towards London). There are two accessible toilets available for radar key holders - one can be accessed via the waiting room on Platform 3 (for trains towards Colchester and Ipswich), and the other is inside the station building on Platforms 1/2 (for trains towards London). All toilets at this station are scheduled to be open at the following times:

Monday - Friday 06:00 - 22:00Saturday 06:00 - 22:00Sunday 06:00 - 22:00

Baby changing facilities
ATM machine

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.


0800 028 28 78

URL: https://www.nationalrail.co.uk/

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

Assistance is provided by station staff for all advertised train services. Booking is recommended but not required.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By speaking with a member of station staff
  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on one of the ticket machines at this station
  • By using one of the two Help Points at this station
  • Monday to Friday: 04:45 - 02:00
  • Saturday: 04:45 - 02:00
  • Sunday: 06:00 - 02:00
Induction loop available Yes
Ticket machine
Ramp for train access available
Accessible taxis information

Details of nearest taxis are shown on station information poster

National Key toilets available
Step free access

This station has step free access to all platforms, from both entrances, via lifts.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the customer information office on relevant platform.

Ticket gates
Impaired mobility set down available

Witham Station Car Park

Car park 1 Station Car Park
Car park 1 operator National Car Parks Ltd
Car park 1 spaces 406
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Off-peak: £8.00
  • Daily: £10.00
  • Weekly: £42.00
  • Monthly: £147.00
  • Three monthly: £420.00
  • Annual: £1,470.00
Car park 1 contact details

Telephone: 0345 050 7080

URL: https://www.ncp.co.uk/find-a-car-park/car-parks/witham-station-g-anglia/

No bus information available.
Cycle storage available Yes
Cycle storage spaces 46
Cycle storage sheltered Yes
Cycle storage CCTV No
Cycle storage location

There are 17 cycle stands located in between the accessible car parking bays in the station car park. A further four cycle stands are next to the same parking bays, and two sheltered stands are next to the car park exit.

Cycle storage types
  • Stands
Rail replacement information

Rail replacement bus services pick up and drop off at the bus stops on Albert Road. When this station is being used as a rail-to-bus hub for pre-planned engineering works, buses will pick up and drop off in the main station car park.

Don’t get stuck on the train

If you’re travelling to Witham station, please travel in the front nine coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the last coach may not open at Witham. This applies to you if you are travelling from the north of Witham towards London.

Virtual Tour

Want to check how accessible Witham station is for you? Check out our virtual tour.