Great Chesterford at a glance
Address:
Great Chesterford stationStation Road
Great Chesterford
Essex
CB10 1NY
Ticket office:
- Prepurchase collection
- Ticket machine
- Taxi-rank
- Wifi
- Seated area available
Staffing level | Part time |
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CCTV | Yes |
Information systems |
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Station operator | Greater Anglia |
Ticket office opening times | No
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Pre-purchase collection | Yes |
Ticket machine | Yes |
Smartcards issued here | No |
Top up Smartcards here | Yes |
Validate Smartcards here | Yes |
Smartcards information | Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart |
Penalty fares | LE |
Top up Smartcards here | Yes |
Customer service information | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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Left luggage | Available: No |
Lost property |
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Seated area | Yes
|
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Waiting room | No
|
Station buffet | No
|
Toilets | No
|
Baby changing facilities | No
|
Wifi |
Yes
|
Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 08:00 - 20:00
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Staff help | This is a Driver only operated train service and the station is unstaffed and step free on the London bound side only. Customers are advised to use Bishops Stortford Station (15 miles south) for trains to London. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended
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Induction loop available | Yes |
Ticket machine | Yes
|
Ramp for train access available | No
|
Accessible taxis information | Details of nearest taxis are shown on station information poster |
National Key toilets available | No
|
Step free access | This station has step free access to London bound platform only. No step free access to the Cambridge-bound platform. This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point will be arranged on request. |
Ticket gates | No
|
Impaired mobility set down available | No
|
Onward travel | Local Buses |
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Cycle storage available | Yes |
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Cycle storage spaces | 16 |
Cycle storage sheltered | Yes |
Cycle storage CCTV | Yes |
Cycle storage location | On platform 1 |
Cycle storage types |
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Rail replacement information | Replacement transport stop at the junction of Station Road and London Road |
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Taxi rank | To book a cab call 01799 661266 Enquiries call 01799 502207 |
Don’t get stuck on the train
If you're travelling from London or Bishop Stortford to Great Chesterford station, please travel in the front six coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the back four coaches will not open at Great Chesterford.
If you’re travelling from Cambridge to Great Chesterford, please travel in the front seven coaches of the train. This applies to Greater Anglia trains with 10 coaches only as the doors on the last three coaches will not open at Great Chesterford.