Kelvedon at a glance
Address:
Kelvedon stationStation Road
Kelvedon
Essex
CO5 9NP
Ticket office:
Monday to Friday: 05:45 - 12:55Saturday: 05:30 - 12:15
Sunday: 08:15 - 15:30
- Ticket office
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Wifi
- Seated area available
Staffing level | Part time |
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CCTV | Yes |
Information systems |
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Station operator | Greater Anglia |
Ticket office opening times |
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Pre-purchase collection | Yes |
Ticket machine | Yes |
Smartcards issued here | Yes |
Top up Smartcards here | Yes |
Validate Smartcards here | Yes |
Smartcards information | Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart |
Penalty fares | LE |
Top up Smartcards here | Yes |
Customer service information | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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Left luggage | Available: No |
Lost property |
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Seated area | Yes
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Waiting room | The main waiting room is located in the booking hall, but there is another waiting room on Platform 2 (for trains towards Colchester and Ipswich) and this is available for customers to use 24/7.
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Station buffet | No
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Toilets | Yes
The toilets are located in the station building on Platform 1 (for trains towards London) and are accessed via the booking hall. Toilets at this station are scheduled to be open at the following times: Monday - Friday 06:00 - 16:30Saturday 05:30 - 12:30Sunday 08:30 - 15:30 |
Baby changing facilities | No
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Wifi |
Yes
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Post box | Yes
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Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 08:00 - 20:00
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Staff help | Assistance at this station is provided by a staff member during ticket office opening hours. Outside of this time customers are advised to use Colchester station which is approximately ten miles away. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended. What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
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Induction loop available | Yes |
Ticket machine | Yes
|
Ramp for train access available | Yes
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Accessible taxis information | Details of nearest taxis are shown on station information poster |
National Key toilets available | No
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Step free access | There is step free access from the station carpark to Platform 2 (for trains towards Colchester and Ipswich) only, with no step free access from the carpark to Platform 1 (for trains towards London) via the station as there is a stepped footbridge between the platforms. Step free access is available to Platform 1 via the station approach road off Station Road, although it is approximately 200 metres or a four-minute walk from the car park to the platform. This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
Ticket gates | No
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Impaired mobility set down available | Yes
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Wheelchairs | Yes
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Kelvedon Station Car Park
Car park 1 | Station Car Park |
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Car park 1 operator | National Car Parks Ltd |
Car park 1 spaces | 281 |
Car park 1 opening times |
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Car park 1 charges |
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Car park 1 contact details | Telephone: 0345 050 7080 URL: https://www.ncp.co.uk/find-a-car-park/car-parks/kelvedon-station-g-anglia/ |
Car park 2 | Premium Bay |
Car park 2 operator | National Car Parks Ltd |
Car park 2 spaces | 10 |
Car park 2 opening times |
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Car park 2 charges |
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Car park 2 contact details | Telephone: 0845 050 7080 |
Cycle storage available | Yes |
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Cycle storage spaces | 50 |
Cycle storage sheltered | No |
Cycle storage CCTV | Yes |
Cycle storage location | There are five cycle stands between the side entrance and the ticket hall, and a secure cycle parking area providing 40 spaces can be accessed from Platform 1 (for trains towards London). |
Cycle storage types |
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Rail replacement information | Rail replacement bus services pick up and drop off on Station Road, at the junction with Station Approach. |
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