About Us
All you need to know about how to contact us, our commitment to customers, latest news and how we're performing including what we're doing to improve your train service.
Latest News
News Articles
Catch up with the latest news from Greater Anglia
Press Releases
View Greater Anglia press releases
Media Team
The Greater Anglia Media team provides news and feature stories, photographs and information for filming requests to members of the media
Careers
Jobs
Information about careers at Greater Anglia, and current open vacancies
Our Performance
Passenger's Charter
Our full commitments to you when travelling on Greater Anglia services
Performance
See a detailed breakdown of our performance for selected dates
Service Quality Standards
Mystery shopper updates on our service quality performance
Delay Repay
If you are delayed you may be entitled to compensation
Customer Complaints Procedure
Helps you understand our commitment and procedure for customer complaints
Customer Panels
Greater Anglia is pleased to announce that we are introducing two new Customer Panels to represent the views of regular customers on our services
Meet the Manager
Greater Anglia hold regular 'Meet the Manager' sessions at our stations where we respond to your questions and provide you with feedback.
Company Information
About Greater Anglia
Information about Abellio and the Greater Anglia promise to you
Disabled People’s Protection Policy
Greater Anglia is committed to caring for passengers with disabilities
Revenue Protection and Prosecutions
Greater Anglia is committed to reducing the level of revenue loss due to fare evasion
Community
Community Rail Partnerships
Across East Anglia, community organisations and volunteers are giving much needed support to Greater Anglia in the promotion of local lines and the presentation of stations.
Station Adopter Scheme
The ‘Adopt a Station’ scheme enables individuals or groups to adopt their local railway station
Property, Retail and Advertising
Property and Retail
Greater Anglia can provide a wide range of space catering for many types of business including retail, industrial and office space as well as residential lettings.
Station Footfall
Passenger footfall breakdown for Greater Anglia stations
Advertise with us
Greater Anglia offers unprecedented opportunities for you to get your message to potential customers
The GA Team
Meet the Team
Learn more about the people that make Greater Anglia tick