About Us

All you need to know about how to contact us, our commitment to customers, latest news and how we're performing including what we're doing to improve your train service.
Latest News
News Articles
Catch up with the latest news from Greater Anglia.
Press Releases
View Greater Anglia press releases.
Careers
Jobs
Information about careers at Greater Anglia, and current open vacancies.
Our Performance
Passenger's Charter
Our full commitments to you when travelling on Greater Anglia services.
Performance
See a detailed breakdown of our performance for selected dates.
Service Quality Standards
Mystery shopper updates on our service quality performance.
Delay Repay
If you are delayed you may be entitled to compensation.
Customer Complaints Procedure
Helps you understand our commitment and procedure for customer complaints.
Company Information
About Greater Anglia
Information about Abellio and the Greater Anglia promise to you.
Disabled People’s Protection Policy
Greater Anglia is committed to caring for passengers with disabilities.
The GA Team
Meet the Team
Learn more about the people that make Greater Anglia tick.