Innovation at Greater Anglia

Ideas Uk Gold Accreditation Logo

We are committed to continuous improvement and looking for innovative ideas – big or small – that will make a difference to our customers and our business. We very much welcome ideas from anyone in the company, whatever their grade, whether they’ve worked here for 30 years or three days. We use idea management and crowdsourcing as our preferred innovation tool, this enables us to prioritise the best ideas submitted by our workforce.

We look at how tech can make us more efficient at what we do, working with our supplies to search for new innovative technologies, products and services.

Greater Anglia was the first Train Operating Company to be awarded a silver certification in 2018 by IdeasUK. The audit provided insight into our innovation processes and where we can continually improve, over the last few years we have made changes identified within the report. We are pleased to announce that in 2021, we were awarded Gold in recognition of the continual improvements we've made across our business.

Greater Anglia Innovation Report

Check out the successful ideas submitted by our workforce and supported by our GA innovation fund:

Additional publications