Westfield Stratford City

Plan your day out at Westfield Stratford City

You can easily make a day of it at Westfield Stratford City. As well as featuring over 250 stores, there are more than 80 places to eat and drink. You can also go bowling or catch the latest blockbuster movie at the 17-screen Vue cinema.

Covering an amazing 177,000 square metres, Westfield has a range of shops that's simply mind-boggling. As well as flagship stores such as John Lewis and M&S, there are exclusive outlets for leading global fashion brands, including Levi's, Adidas, Calvin Klein, DKNY, Gant, Hollister, Lacoste, Timberland and Tommy Hilfiger. Technology and entertainment are also well catered for with Apple, Sky and Virgin Media stores, as well as a selection of mobile phone and video game shops. And then there's the Village, home to 35 world-class luxury stores, including Prada, Louis Vuitton, Jimmy Choo and more.

The centre opens from 10am to 9pm on Mondays to Fridays, 9am to 9am on Saturdays and 12pm to 6pm on Sundays.

Visit the Westfield website

If all that shopping leaves you in need of a refresher, Westfield has plenty of places to rest your legs and enjoy a reviving tea, coffee or soft drink. M&S has a café and there are two Starbucks outlets, one on the ground floor and one on the lower ground floor. Taiwanese T4 offers a mouth-watering range of teas, including fragrant fruit infusions, while Boost is the place to go for fresh juices and smoothies. Alternatively, why not treat yourself at Searcy's Champagne Bar? Their decadent afternoon tea menu includes sandwiches, scones, jam, clotted cream, sweet treats and, of course, a glass of fizz.

With everything from Brazilian barbecue to Caribbean cuisine, Westfield has a world of choice, whether you’re in the mood for a light lunch or a three-course dinner. There are popular chains such as Nando's, Giraffe, the Gourmet Burger Kitchen and Jamie's Italian, as well more exotic establishments, including Mezze for authentic Lebanese cooking, Busaba Eathai for Thai treats and YO! Sushi for a taste of Tokyo. Fancy something a bit different? Head for Westfield's biggest and liveliest bar, the Bat and Ball. Serving great pizzas and craft beers, it also has a dozen championship ping pong tables for you to play on before, after or maybe even during your meal.

Westfield is quite simply take-away heaven. As well as the old favourites such as KFC, McDonald's and Subway, there are loads of other options, from Mr Pretzels to the Potbelly Sandwich Shop, a Chicago icon. There's also plenty of world-class street food on offer, including Japanese delicacies at Umai, Caribbean jerk cooking at Rhythm Kitchen and Chinese chow at Lotus Leaf. As for something sweet, the KitKat Chocolatory offers you a chance to create your very own Kitkat bar with your choice of luxury topping.

Directions from nearest station to

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General information

Staffing level	Full time
CCTV	Yes

Fares

Ticket office information	There is a TfL Rail ticket office outside the Southern Entrance and another located within the Northern Ticket Hall area.
Ticket office opening times	Monday to Friday: 06:15 to 21:30 Saturday: 06:15 to 21:30 Sunday: 06:40 to 21:30 Note: Southern ticket office 09:00-16:00 Mon-Fri 08:00-16:00 Sun
Pre-purchase collection	Yes
Ticket machine	Yes
Oyster cards issued here	Yes
Top up Oyster cards here	Yes
Use Oyster cards here	Yes
Smartcards issued here	No
Top up Smartcards here	No
Validate Smartcards here	Yes
Smartcards information	Tickets can be collected onto Greater Anglia smartcards at this station.
Travelcard zones	Zone 2/3
Penalty fares	Applicable Operators: Greater Anglia, London Overground, London Underground, TfL Rail

Passenger services

Customer service information	0343 222 1234
Left luggage	No
Left luggage contact details	URL: https://www.nationalrail.co.uk/
Lost property opening times	No
Lost property contact details	URL: https://www.nationalrail.co.uk/

Station facilities

First class lounge opening times	No
Seated area available	Yes
Waiting room opening times	No
Trolleys available	No
Station buffet available	Yes
Station buffet information	Coffee shops
Toilets available	Yes
Toilets information	Accessible toilets are available.
Baby changing facilities available	Yes
Showers available	No
Telephones available	No
WiFi available	Yes
WiFi information	Find WiFi Hotspots around Stratford (London) station
Web kiosk	No
Post box available	No
Post box information	Outside the station - Stratford Centre
Tourist information office available	No
ATM available	Yes
ATM information	ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance.
Bureau de change available	No
Shops available	Yes
Shops information	Newsagent

Accessibility

Helpline information	We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Helpline contact details	Note: 0343 222 1234 URL: https://www.nationalrail.co.uk/
Customer help points available	Yes
Staff help information	Staff are available to assist from the first to last train.
Staff help opening times	Yes
Induction loop available	Yes
Accessible ticket machines available	Yes
Accessible booking office counter available	Yes
Ramp for train access available	Yes
Accessible taxis information	Details of nearest taxis are shown on station information poster
National key toilets available	Yes
Step free access coverage	Whole station
Step free access information	Accessibility Category A. This station has step-free access to all platforms
Ticket gates exist	Yes
Impaired mobility set down available	Yes
Wheelchairs	Yes

Interchange

Cycle storage available	Yes
Cycle storage sheltered	Yes
Cycle storage CCTV	Yes
Cycle storage location	Note that these are Council-owned cycle racks, located outside the front of the station
Cycle storage information	Cycle racks are available outside the Southern Ticket Hall area which are covered and have CCTV. This is a Westfield facility. There are also various bicycle racks in Meridian Square.
Cycle storage types	Stands
Rail replacement information	Rail replacement bus services for Greater Anglia, London Overground, and TfL Rail will depart from: Montfichet Road, Bus Stop W, for Eastbound services - map here
Taxi rank available	Yes
Taxi rank information	Taxi's operate within the bus station area outside the Southern Ticket Hall area and on Montfitchet Road which is outside the Northern Ticket Hall.
Bus services available	Yes
Bus services information	London Buses operate from outside the station. Information to plan your onward journey is available in a printable format here
Metro services available	Yes
Metro services information	London Underground Central Line and Jubilee Lines and Docklands Light Railway.