Plan your day out at Westfield Stratford City
You can easily make a day of it at Westfield Stratford City. As well as featuring over 250 stores, there are more than 80 places to eat and drink. You can also go bowling or catch the latest blockbuster movie at the 17-screen Vue cinema.
Covering an amazing 177,000 square metres, Westfield has a range of shops that's simply mind-boggling. As well as flagship stores such as John Lewis and M&S, there are exclusive outlets for leading global fashion brands, including Levi's, Adidas, Calvin Klein, DKNY, Gant, Hollister, Lacoste, Timberland and Tommy Hilfiger. Technology and entertainment are also well catered for with Apple, Sky and Virgin Media stores, as well as a selection of mobile phone and video game shops. And then there's the Village, home to 35 world-class luxury stores, including Prada, Louis Vuitton, Jimmy Choo and more.
The centre opens from 10am to 9pm on Mondays to Fridays, 9am to 9am on Saturdays and 12pm to 6pm on Sundays.
Visit the Westfield websiteIf all that shopping leaves you in need of a refresher, Westfield has plenty of places to rest your legs and enjoy a reviving tea, coffee or soft drink. M&S has a café and there are two Starbucks outlets, one on the ground floor and one on the lower ground floor. Taiwanese T4 offers a mouth-watering range of teas, including fragrant fruit infusions, while Boost is the place to go for fresh juices and smoothies. Alternatively, why not treat yourself at Searcy's Champagne Bar? Their decadent afternoon tea menu includes sandwiches, scones, jam, clotted cream, sweet treats and, of course, a glass of fizz.
With everything from Brazilian barbecue to Caribbean cuisine, Westfield has a world of choice, whether you’re in the mood for a light lunch or a three-course dinner. There are popular chains such as Nando's, Giraffe, the Gourmet Burger Kitchen and Jamie's Italian, as well more exotic establishments, including Mezze for authentic Lebanese cooking, Busaba Eathai for Thai treats and YO! Sushi for a taste of Tokyo. Fancy something a bit different? Head for Westfield's biggest and liveliest bar, the Bat and Ball. Serving great pizzas and craft beers, it also has a dozen championship ping pong tables for you to play on before, after or maybe even during your meal.
Westfield is quite simply take-away heaven. As well as the old favourites such as KFC, McDonald's and Subway, there are loads of other options, from Mr Pretzels to the Potbelly Sandwich Shop, a Chicago icon. There's also plenty of world-class street food on offer, including Japanese delicacies at Umai, Caribbean jerk cooking at Rhythm Kitchen and Chinese chow at Lotus Leaf. As for something sweet, the KitKat Chocolatory offers you a chance to create your very own Kitkat bar with your choice of luxury topping.
| Staffing level | Full time |
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| CCTV | Yes |
| Ticket office opening times | There is a Elizabeth Line ticket office outside the Southern Entrance and another located within the Northern Ticket Hall area. Southern ticket office 09:00-16:00 Mon-Fri 08:00-16:00 Sun
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| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | Yes |
| Top up Oyster cards here | Yes |
| Use Oyster cards here | Yes |
| Smartcards issued here | No |
| Validate Smartcards here | Yes |
| Smartcards information | Tickets can be collected onto Greater Anglia smartcards at this station. |
| Travel card | Zone 2/3 |
| Penalty fares | LO |
| Customer service information | Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details) |
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| Left luggage | Available: No |
| Lost property | Available: No |
| Seated area | Yes
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| Waiting room | No
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| Station buffet | Coffee shops Yes
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| Toilets | Yes
Accessible toilets are available. |
| Baby changing facilities | Yes
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| Wifi |
Yes
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| Post box | No
Outside the station - Stratford Centre |
| ATM machine | Yes
ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance. |
| Shops | Newsagent located in the Central subway opposite platform 3&5 staircase Yes
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| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance. |
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| Staff help | Staff are available to assist from the first to last train. Yes
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| Induction loop available | Yes |
| Ticket machine | Yes
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| Accessible booking office counter available | Yes
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| Ramp for train access available | Yes
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| Accessible taxis information | No
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| National Key toilets available | Yes
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| Step free access | Accessibility Category A. This station has step-free access to all platforms |
| Ticket gates | Ticket gates are staffed from first to last train Yes
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| Impaired mobility set down available | No
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| Wheelchairs | Yes
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| Car park 1 contact details | |
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| Rail replacement information | Rail replacement bus services for Greater Anglia, London Overground, and Elizabeth Line will depart from: Montfichet Road, Bus Stop W, for Eastbound services |
| Rail replacement map links | |
| Taxi rank | A taxi rank is located at the front of Stratford Station Great Eastern Road, next to bus station and on Montifichet Road by the entrance to Westfield shopping centre. |
| Onward travel | London Buses operate from outside the station. Information to plan your onward journey is available in a printable format Buses from Stratford (tfl.gov.uk) |
| Metro services | London Underground Central Line and Jubilee Lines and Docklands Light Railway. |
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