Westfield Stratford City
Plan your day out at Westfield Stratford City
You can easily make a day of it at Westfield Stratford City. As well as featuring over 250 stores, there are more than 80 places to eat and drink. You can also go bowling or catch the latest blockbuster movie at the 17-screen Vue cinema.
Covering an amazing 177,000 square metres, Westfield has a range of shops that's simply mind-boggling. As well as flagship stores such as John Lewis and M&S, there are exclusive outlets for leading global fashion brands, including Levi's, Adidas, Calvin Klein, DKNY, Gant, Hollister, Lacoste, Timberland and Tommy Hilfiger. Technology and entertainment are also well catered for with Apple, Sky and Virgin Media stores, as well as a selection of mobile phone and video game shops. And then there's the Village, home to 35 world-class luxury stores, including Prada, Louis Vuitton, Jimmy Choo and more.
The centre opens from 10am to 9pm on Mondays to Fridays, 9am to 9am on Saturdays and 12pm to 6pm on Sundays.
Visit the Westfield websiteIf all that shopping leaves you in need of a refresher, Westfield has plenty of places to rest your legs and enjoy a reviving tea, coffee or soft drink. M&S has a café and there are two Starbucks outlets, one on the ground floor and one on the lower ground floor. Taiwanese T4 offers a mouth-watering range of teas, including fragrant fruit infusions, while Boost is the place to go for fresh juices and smoothies. Alternatively, why not treat yourself at Searcy's Champagne Bar? Their decadent afternoon tea menu includes sandwiches, scones, jam, clotted cream, sweet treats and, of course, a glass of fizz.
With everything from Brazilian barbecue to Caribbean cuisine, Westfield has a world of choice, whether you’re in the mood for a light lunch or a three-course dinner. There are popular chains such as Nando's, Giraffe, the Gourmet Burger Kitchen and Jamie's Italian, as well more exotic establishments, including Mezze for authentic Lebanese cooking, Busaba Eathai for Thai treats and YO! Sushi for a taste of Tokyo. Fancy something a bit different? Head for Westfield's biggest and liveliest bar, the Bat and Ball. Serving great pizzas and craft beers, it also has a dozen championship ping pong tables for you to play on before, after or maybe even during your meal.
Westfield is quite simply take-away heaven. As well as the old favourites such as KFC, McDonald's and Subway, there are loads of other options, from Mr Pretzels to the Potbelly Sandwich Shop, a Chicago icon. There's also plenty of world-class street food on offer, including Japanese delicacies at Umai, Caribbean jerk cooking at Rhythm Kitchen and Chinese chow at Lotus Leaf. As for something sweet, the KitKat Chocolatory offers you a chance to create your very own Kitkat bar with your choice of luxury topping.
View live departures / arrivals
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Ticket office information | There is a Elizabeth Line ticket office outside the Southern Entrance and another located within the Northern Ticket Hall area. |
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| Ticket office opening times |
Note: Southern ticket office 09:00-16:00 Mon-Fri 08:00-16:00 Sun |
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | Yes |
| Top up Oyster cards here | Yes |
| Use Oyster cards here | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | Yes |
| Smartcards information | Tickets can be collected onto Greater Anglia smartcards at this station. |
| Travelcard zones |
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| Penalty fares | Applicable Operators: Greater Anglia, London Overground, London Underground, Elizabeth Line |
| Customer service information | 0343 222 1234 |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times | No |
| Lost property contact details |
| First class lounge opening times | No |
|---|---|
| Seated area available | Yes |
| Waiting room opening times | No |
| Trolleys available | No |
| Station buffet available | Yes |
| Station buffet information | Coffee shops |
| Toilets available | Yes |
| Toilets information | Accessible toilets are available. |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | No |
| WiFi available | Yes |
| WiFi information | Find WiFi Hotspots around Stratford (London) station |
| Web kiosk | No |
| Post box available | No |
| Post box information | Outside the station - Stratford Centre |
| Tourist information office available | No |
| ATM available | Yes |
| ATM information | ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance. |
| Bureau de change available | No |
| Shops available | Yes |
| Shops information | Newsagent |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance. |
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| Helpline contact details | Note: 0343 222 1234 |
| Customer help points available | Yes |
| Staff help information | Staff are available to assist from the first to last train. |
| Staff help opening times | Yes |
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| National key toilets available | Yes |
| Step free access coverage | Whole station |
| Step free access information | Accessibility Category A. This station has step-free access to all platforms |
| Ticket gates exist | Yes |
| Ticket gates information | Ticket gates are staffed from first to last train |
| Impaired mobility set down available | No |
| Wheelchairs | Yes |
| Cycle storage available | Yes |
|---|---|
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Note that these are Council-owned cycle racks, located outside the front of the station |
| Cycle storage information | Cycle racks are available outside the Southern Ticket Hall area which are covered and have CCTV. This is a Westfield facility.
There are also various bicycle racks in Meridian Square.
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| Cycle storage types |
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| Car park 1 charges |
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| Car park 1 contact details | |
| Rail replacement information | Rail replacement bus services for Greater Anglia, London Overground, and TfL Rail will depart from: Montfichet Road, Bus Stop W, for Eastbound services - map here
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| Taxi rank available | Yes |
| Taxi rank information | A taxi rank is located at the front of Stratford Station Great Eastern Road, next to bus station and on Montifichet Road by the entrance to Westfield shopping centre. |
| Bus services available | Yes |
| Bus services information | London Buses operate from outside the station. Information to plan your onward journey is available in a printable format here |
| Metro services available | Yes |
| Metro services information | London Underground Central Line and Jubilee Lines and Docklands Light Railway. |
Where to stay
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