Westfield Stratford City

Plan your day out at Westfield Stratford City

You can easily make a day of it at Westfield Stratford City. As well as featuring over 250 stores, there are more than 80 places to eat and drink. You can also go bowling or catch the latest blockbuster movie at the 17-screen Vue cinema.

Shopping at Westfield Stratford City

Covering an amazing 177,000 square metres, Westfield has a range of shops that's simply mind-boggling. As well as flagship stores such as John Lewis and M&S, there are exclusive outlets for leading global fashion brands, including Levi's, Adidas, Calvin Klein, DKNY, Gant, Hollister, Lacoste, Timberland and Tommy Hilfiger. Technology and entertainment are also well catered for with Apple, Sky and Virgin Media stores, as well as a selection of mobile phone and video game shops. And then there's the Village, home to 35 world-class luxury stores, including Prada, Louis Vuitton, Jimmy Choo and more.

The centre opens from 10am to 9pm on Mondays to Fridays, 9am to 9am on Saturdays and 12pm to 6pm on Sundays.

Visit the Westfield website
Cafes, tea rooms and coffee houses

If all that shopping leaves you in need of a refresher, Westfield has plenty of places to rest your legs and enjoy a reviving tea, coffee or soft drink. M&S has a café and there are two Starbucks outlets, one on the ground floor and one on the lower ground floor. Taiwanese T4 offers a mouth-watering range of teas, including fragrant fruit infusions, while Boost is the place to go for fresh juices and smoothies. Alternatively, why not treat yourself at Searcy's Champagne Bar? Their decadent afternoon tea menu includes sandwiches, scones, jam, clotted cream, sweet treats and, of course, a glass of fizz.

With everything from Brazilian barbecue to Caribbean cuisine, Westfield has a world of choice, whether you’re in the mood for a light lunch or a three-course dinner. There are popular chains such as Nando's, Giraffe, the Gourmet Burger Kitchen and Jamie's Italian, as well more exotic establishments, including Mezze for authentic Lebanese cooking, Busaba Eathai for Thai treats and YO! Sushi for a taste of Tokyo. Fancy something a bit different? Head for Westfield's biggest and liveliest bar, the Bat and Ball. Serving great pizzas and craft beers, it also has a dozen championship ping pong tables for you to play on before, after or maybe even during your meal.

Westfield is quite simply take-away heaven. As well as the old favourites such as KFC, McDonald's and Subway, there are loads of other options, from Mr Pretzels to the Potbelly Sandwich Shop, a Chicago icon. There's also plenty of world-class street food on offer, including Japanese delicacies at Umai, Caribbean jerk cooking at Rhythm Kitchen and Chinese chow at Lotus Leaf. As for something sweet, the KitKat Chocolatory offers you a chance to create your very own Kitkat bar with your choice of luxury topping.

Load stations
Last updated:
Staffing level Full time
Information systems
  • DepartureScreens
  • Announcements
Station operator XR
Ticket office opening times

There is a Elizabeth Line ticket office outside the Southern Entrance and another located within the Northern Ticket Hall area.

Northern ticket office:

  • 09:00-16:00 Mon-Fri
  • 08:00-16:00 Sun

  • Monday to Friday: 06:15 - 21:30
  • Saturday: 06:15 - 21:30
  • Sunday: 06:40 - 21:30
Pre-purchase collection Yes
Ticket machine Yes
Top up Oyster cards here Yes
Smartcards issued here No
Validate Smartcards here Yes
Smartcards information

Tickets can be collected onto Greater Anglia smartcards at this station.

Travel card Zone 2/3
Penalty fares LO
Customer service information

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)

Left luggage

Available: No

Lost property

Available: No

Seated area

Platform 1&2 - Multiple seats available covered under canopy.

Platform 3&5 - Multiple seats available covered under canopy.

Platform 6&8 - Multiple seats available covered under canopy.

Platform 9&10 - Multiple waiting shelters, uncovered seats also available along the platform.

Platform 10a - Waiting Shelters available

Platform 11 - Waiting Shelter available

Platform 12 - Waiting Shelter available

Jubilee & DLR platforms - Seats available and covered by canopy.

Waiting room
Station buffet

Coffee shops


Accessible toilets are available located on Jubilee line concourse - radar key required.

Toilets also available in the South concourse under the staircase.

Baby changing facilities
Post box

Outside the station - Stratford Centre

ATM machine

ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance.


Newsagent located in the Central subway opposite platform 3&5 staircase


We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.


0343 222 1234

URL: https://www.nationalrail.co.uk/

Staff help

Staff are available to assist from the first to last train.

Induction loop available Yes
Ticket machine
Accessible booking office counter available
Ramp for train access available
Accessible taxis information
National Key toilets available
Step free access

Accessibility Category A. This station has step-free access to all platforms

Ticket gates

Ticket gates are staffed from first to last train

Impaired mobility set down available
Car park 1 contact details

URL: https://www.nationalrail.co.uk/

Onward travel

London Buses operate from outside the station.

Information to plan your onward journey is available in a printable format Buses from Stratford (tfl.gov.uk)

Rail replacement information

Rail replacement bus services for Greater Anglia, London Overground, and Elizabeth Line will depart from:

Montfichet Road, Bus Stop W, for Eastbound services

Rail replacement map links
Taxi rank

A taxi rank is located at the front of Stratford Station Great Eastern Road, next to bus station and on Montifichet Road by the entrance to Westfield shopping centre.

Metro services

London Underground Central Line and Jubilee Lines and Docklands Light Railway.


Elizabeth Line to Heathrow Airport

DLR to London City Airport

Greater Anglia to Stansted Airport via Tottenham Hale

Where to stay

Book your accommodation online with our partner Booking.com