Punctuality Update for Greater Anglia

Tuesday, 27 August 2013

Train service punctuality for Greater Anglia’s train services for the most recent four-week performance period from 21 July to 17 August 2013 saw 91.1% of trains on time.

Greater Anglia has consistently delivered improvements in train punctuality since taking over the franchise in February last year and the moving annual average (MAA) punctuality figure – which measures performance over a 12 month period for all Greater Anglia’s services – is currently at 92.5%.

Punctuality for the various route sectors of the Greater Anglia network in the four-week period ended 17 August was: Metro & Southend 94.3%, West Anglia 91.6%, Mainline 91.6%, Stansted Express 89.1% and Rural 85.4%.

Ruud Haket, Managing Director Greater Anglia said: “We are continuing to work with our partners at Network Rail to deliver consistent and further improving levels of train service performance, building on the improvements in punctuality trends since we began operation of the franchise in February last year.

“We recognise there is more work to do in achieving those greater levels of consistency and will continue to concentrate our efforts to deliver further improvements in train punctuality across the region.”