Train Performance for Period 5 (4 Weeks ended 16 August) is 87.5%

Tuesday, 26 August 2014

Train punctuality for Abellio Greater Anglia in the most recent four-week period ended 16 August 2014 is 87.5%, as published by Network Rail in the latest public performance measure (PPM) national train performance figures for the rail industry Period 5 (2014/15). The national performance figure for Period 5 covering all Britain’s railways is 88.8%.

In the route-by-route punctuality figures for Abellio Greater Anglia in Period 5, West Anglia route punctuality is 90%; Metro & Southend 88.8%; Stansted Express 87.4%; Rural 86.1% and Mainline 84.1%.

Period 5 was a challenging period of performance with delays caused by a number of infrastructure failures, engineering work problems, train faults, fatalities, flooding and road vehicles striking bridges.

The current moving annual average (MAA) performance figure to the end of Period 5 for Abellio Greater Anglia is 90.8% (this measures the average punctuality for the past 13 periods of train performance). The national MAA performance figure is 89.5%.

Jamie Burles, Managing Director, Abellio Greater Anglia said: "We are genuinely sorry for the problems that have affected train services in recent weeks. With our colleagues at Network Rail we are taking action to improve performance and help restore the more consistent service we all want to see. Everyone in our teams are working as hard as possible to deliver real improvements over the coming weeks."

• The measure of train punctuality known as PPM (public performance measure) means trains arriving at their destinations within five minutes for commuter services and within 10 minutes for long distance (Intercity) services.