Published on: Friday, 1 June 2018
Last updated: Wednesday, 6 December 2023
Jamie Burles, Greater Anglia Managing Director, said: “We are very disappointed that the RMT has called two further strikes. We'd like to reassure customers that we plan to run a full service using our contingency conductors should the strikes go ahead.
“In recent weeks, we have continued to hold constructive talks with RMT union officials and we hoped to resolve the dispute through these talks.
“We continue to guarantee the role of our highly valued conductors on our trains. We’re keeping them on our trains, but we want them to concentrate on customer service rather than opening and closing doors.
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Conductors are on 40 per cent of Greater Anglia services. The remaining services, mainly commuter trains to London Liverpool Street from Essex, Cambridge, Hertfordshire and Suffolk, do not have conductors.