Harlow Mill passengers benefit from transformational facility upgrade

Published on: Monday, 11 September 2023
Last updated: Monday, 11 September 2023

Passengers at Harlow Mill station in Essex are now benefiting from improvements completed by Greater Anglia.

The refurbishment programme has seen 10 new car parking spaces added, bringing the total to 34 spaces available, along with an additional space for blue badge holders.

LED lighting has also been installed and now illuminates the car park for the first time since the station was originally opened.

A new secure 12-space cycle storage facility was installed with LED lighting, CCTV cameras, and six more spaces than before meaning that passengers can leave their bikes at the station safely while they travel.

The waiting area on the London-bound platform 1 has been improved with the addition of an enclosed room and seating. Passengers will be able to wait in sleek surroundings and take advantage of new seating, improved LED lighting, and a heating and cooling system. There is also a book swap shelf. Passengers are encouraged to make a positive change and reuse the books they have already read by passing them on to others.

As part of Greater Anglia’s wider safeguarding strategy to ensure that everyone has access to emotional support if they need it, a screen displaying safety and wellbeing information has also been installed within the new waiting area. Funded by Network Rail, the display will showcase emotional support charities Samaritans and Shout.

Information will also be presented on the new screen from the Hub of Hope App – a national mental health database that brings help and support together in one place.

Greater Anglia has also installed an additional ticket machine in the newly built covered area adjacent to the new waiting room.

Simone Bailey, Greater Anglia’s Asset Management Director, said:

“The work at Harlow Mill means that passengers have a modern waiting area, improved lighting, and better cycle storage facilities.

“I would like to thank customers for their patience while this work was carried out.

“Investing in upgrades to stations across the network is extremely important to Greater Anglia, demonstrating our commitment to providing excellent facilities and service to our customers.”