Family and Friends Travel Vouchers

Last updated: 1 March 2024

Welcome to the Family and Friends Travel Vouchers page!

Each voucher lets you buy up to 2 adult and 2 children tickets at £5 per adult and £2 per child. Kids under 5 get to travel for free on our trains.

How to redeem your voucher

  • Open Return ticket
  • Origin: Greater Anglia station
  • Destination: Greater Anglia station
  • Enter promo code
  • Up to 2 adults and 2 children per transaction. Larger groups will require separate bookings.
  • When you search, your discounted ticket will appear as 'GA Friends & Fam OP Rtn'.

Book on our websiteDownload our app

Valid for return travel up to 31 January 2025.

Need help?

  • Tickets can be bought on the GA app or website, and are offered as digital e-tickets only.
    • E-tickets are sent to your email as a PDF attachment and can be accessed on our app if you have an account. They're really flexible as you can forward the email or print out the PDF for others, which is great if you need to book for someone who doesn't own a smartphone.
  • If your voucher isn't working, it may be due to another train operator running trains for your journey. Try downloading the Greater Anglia app, and selecting 'our trains only' in the advanced search area.
  • If your ticket still isn’t visible, it’s likely that your journey is on an obscure route, or it's cheaper to buy without the Family and Friends discount. If this is not the case, please contact us.
  • Check the terms and conditions below for more info about this promotion
  1. Each voucher code can only be used once.
  2. Each voucher code is valid for one off-peak period return journey on Greater Anglia trains only.
  3. As tickets are Off-Peak returns, you are able to return any time within a month of your outward date. But to book your ticket, you must select a time. But you do not have to keep to the return date or time, as long as you keep to the conditions of your ticket.
  4. The minimum party size is one adult, and the maximum is two adults and two children (5-15 inclusive). Children must be accompanied. There is no need for the GA employee to accompany the party.
  5. Only 1 Family and Friends voucher code can be used in one transaction. If more than the maximum party size require travel, then multiple transactions and voucher codes must be used.
  6. Each adult will be charged £5.00 and each child £2.00.
  7. Tickets are only valid in First Class when accompanied by a First Class staff pass holder.
  8. No railcard or other discounts can be used in conjunction with this offer.
  9. No refunds will be available.
  10. Vouchers are valid for purchases up to 31st December 2024 (and valid for return travel up until 31st January 2025).
  11. The voucher code must be used to purchase a ticket before travelling.
  12. Family and Friends tickets are valid at off-peak times. These times are generally the same as for a normal off-peak ticket for the same journey, although there are some minor differences. The website will show clearly which trains are valid.
  13. There are no evening peak restrictions.
  14. Any mis-use of this benefit will lead to the permanent withdrawal of the voucher codes for the employee.