Disabled Assistance

Do you agree for your personal and journey data to be gathered and held within the Passenger Assist booking system for two years, and made available to all Train Operating Companies and Network Rail for all your bookings, in order that they can arrange and carry out assistance on your behalf?
If you do not wish for your data to be held, we can still try our best to make arrangements for your assistance, but cannot guarantee it, as we will not be able to contact you should there be anything unclear in your request, or if alternative arrangements need to be made due to an unmanned or inaccessible station. Please note that you will not receive confirmation of your assistance request. We will also be unable to advise you of any disruption and/or engineering works that may affect your journey.
Your contact details
Your needs
We’d love for you to be the first to hear about special offers and services from Greater Anglia. We’ll always treat your personal details with respect and will never sell it to 3rd parties. You can see more details in our Privacy Policy. You can unsubscribe easily at any time.
From time to time we need to share Passenger Assist data with the Rail Regulator and their research suppliers to conduct research in order to drive customer journey improvements. Do you agree to be contacted regarding your experience?