Lost Property

To report a lost item, fill in the form below to add the details to our lost property database. Or call the Greater Anglia Contact Centre on 0345 600 7245 (option 7) and speak to an advisor.

Please do not resubmit your item multiple times on the database once you have already completed our online form or telephoned the Lost Property option because the team will check recovered items and will get in touch with you if we have an item which matches the description submitted to us.

By recording your item(s) on our form you will be ensuring your details are recorded for the Lost Property team. The team use this information to match lost property reported against items which have been found on our trains and stations.

You will only be contacted by our Lost Property team if they have located an item which matches the description you have provided. The team continually review the Lost Property system.

Your contact details
Details of your journey
About your property