Lost Property

Our Lost Property Form is temporarily unavailable. To report a missing item, please contact [email protected] or telephone our Lost Property team direct on 0345 600 7245 and select Option 7.

Please only submit details of your item once. We will get in touch with you if we have an item which matches the description submitted to us, usually within 48 hours.

By submitting an email or leaving a voice message you will be ensuring your details are recorded for the Lost Property team. The team use this information to match lost property reported against items which have been found on our trains and stations.

You will only be contacted by our Lost Property team if they have located an item which matches the description you have provided.