Priority seating can be found on all our trains.
These seats are designed for easy access for people with mobility impairments but are also available for the use of other people who may need them including but not limited to; disabled people (remember some disabilities aren’t visible), Older people, expectant mothers, someone carrying an infant.
Priority seating is labelled and we would request that customers ask politely if they need a seat. Remember that the person using it may also have a need for it. If you feel unable to ask for one we have priority seat cards, sunflower lanyards and I need a seat badges. Please contact us for details on how to obtain one.
Freepost: GREATER ANGLIA CUSTOMER RELATIONS
email: [email protected]
Tel: 0345 600 7245 (Option 8)
Type Text: 18001 0800 028 28 78