First Class Travel

Treat yourself - it may not be as much as you think.

Whether you’re travelling for business or pleasure, First Class could give you the space and comfort you’re looking for.

Relax with the extra leg room or use your journey to catch up on work. Either way, the space in Greater Anglia’s First Class carriages could be the perfect solution.

What do you get with a First Class ticket?

Our First Class carriages on the London to Norwich route offer:

  • Spacious seating area
  • A table at every seat
  • More leg room
  • Free WiFi
  • Complimentary refreshments Monday to Friday*
    • Coffee – Freshly brewed on board
    • Tea – Yorkshire Tea, Earl Grey, Green Tea or Peppermint
    • Hot Chocolate
    • Still Water
    • Snacks - selection of biscuits

*Some early services from London and late services from Norwich may not offer a cafe or trolley service. Please check the timetable for the relevant refreshment symbols.

What trains offer First Class?

We’re replacing every single train on our network with brand new Intercity, Regional and Suburban trains. This means First Class travel is exclusive on intercity services between London and Norwich.

Currently, some of our intercity trains don't offer First Class seating. If you bought a First Class ticket and your train doesn't have First Class, you can claim a refund for the difference in fare online through our Customer Relations webform. Please select ‘Problem with First Class Service’ as the reason you're contacting and upload an image of your ticket and the back of the First Class refund card in your submission. If you have any feedback or comment about the service, please include them also.

Availability of First Class Advance tickets may be restricted because of the limited First Class accommodation on our trains.

First Class Off-Peak Returns

Treat yourself to a First Class journey at an off-peak fare. Greater Anglia's First Class Off-Peak tickets are available between stations on the Norwich main line and London, plus branch line connections. They are also available on many non-London journeys, as long as most of the journey is on the Norwich to London main line, where our First Class carriages operate.

For shorter journeys, First Class Off-Peak tickets are issued as Day Returns and are valid on the date shown on the ticket. These tickets do not have evening peak restrictions returning from London.

For longer journeys between Norfolk and Suffolk and London, First Class Off-Peak Returns are valid to return within one month. To ensure a comfortable journey on our busy main line services, these tickets are not valid to return from London in the evening peak (trains departing 16:29 to 18:34 from Liverpool St and 16:36 to 18:41 from Stratford). These restrictions are lifted during school holiday and half-term periods.

Weekend First

You could upgrade from Standard to First Class for just £10 with a Weekend First upgrade on Intercity mainline services between Norwich and London Liverpool Street. A Weekend First ticket is available on Saturdays, Sundays and Bank Holidays and is valid in one direction only. Simply take a First Class seat and the conductor will sell you the upgrade. This ticket is also available at stations and any valid Standard Class ticket can be upgraded.