Mobility Scooters & Wheelchairs
Greater Anglia are happy to carry wheelchairs and powered mobility scooters on our trains.
Mobility scooters however need to be able to fit on the platform-to-train ramps and manoeuvre safely inside our trains. This means we will accept any wheelchair or scooter up to 1200mm long by 700mm wide. Our ramps can accept a maximum weight of 300kg, which is the combined weight of your mobility scooter or wheelchair with you using it.
Wheelchairs are accepted onto all services provided they are no larger than the measurements detailed above.
We cannot provide alternative transport to inaccessible stations for scooter users. To check if a station is accessible for scooter users visit our station information pages
Whilst waiting on the platform for your train, please remain well behind the yellow line and ensure you fully apply the brakes on your wheelchair or scooter for your own safety.