Wi-Fi

Wi-Fi Facilities are available for all customers travelling on Intercity services between Norwich, Ipswich and London.

This service is free to all First Class and Standard ticket holders.

How do I connect?

If you are on a train with Wi-Fi, you will need to click the “Greater Anglia Wi-Fi” icon, and then complete an online registration. Once registered you will be able to log on in future simply by entering your email address. Remember to launch a new browser each time, to connect to the Wi-Fi page, and just click connect to free Wi-Fi.

Whether you need to check your email, find out what's happening on your travel route, or simply do a spot of online shopping, our Wi-Fi service will allow you to stay connected on the move.

Please note: On train Wi-Fi is subject to availability.

Wi-Fi Terms and Conditions

We’ve listened

We know you haven’t had the best Wi-Fi experience on your journeys with us, so we have a new service on our trains operating between London and Norwich, and are starting to introduce a new service at our stations to.

New 'Connect' on-board entertainment experience

On our Intercity trains between London Liverpool Street and Norwich, you can now enjoy our improved Wi-Fi and on-board entertainment service called 'Connect'. What’s more, soon you’ll be able to access our entertainment hub through the Greater Anglia app to enjoy lots of premium content all for free.

We won't stop there, we're extending our free Wi-Fi service out to all our other trains too, this work will start in 2018. We’ll keep you updated where and when that's available.

More reliable station WiFi

We are also improving the service available at our stations and work is underway to give you more reliable wifi while you wait for the train. There may be some disruption while we carry out this change, but we will do everything we can to minimise disruption.