Greater Anglia Mobile Tickets App
Our free app is a convenient way to search for train times and book tickets on your smartphone.
You can buy and receive one way and day return tickets on your mobile phone for immediate travel from most stations. You can also buy Advance tickets. To find out more simply download our app.
It's as easy as 1,2,3
Download the Greater Anglia tickets app.
Book your journey and select the m-ticket option. The ticket will be saved in the app under "My Tickets".
Activate your m-ticket by tapping the bar code you received on your mobile phone on the reader on the ticket gates. If you're travelling from a station with no gates then simply show it to station staff before boarding the train.
M-tickets are currently available on the following routes:
- All stations between Southend and Wickford – peak and off-peak same day tickets between any two stations – plus any of these stations into Liverpool Street for off-peak same day tickets.
- All stations between Ely & Roydon and Tottenham Hale – all flows between the stations for peak and off-peak same day tickets – plus into Liverpool Street from all the stations for off-peak same day tickets.
- Norwich to Stowmarket – all flows between the stations for peak and off-peak same day tickets – plus into Liverpool Street from all the stations for off-peak period tickets.
- Norwich to Sheringham, Great Yarmouth and Lowestoft – all flows between the stations along the three lines for peak and off-peak same day tickets.
If your smart phone is lost, broken or runs out of battery and you can’t present your ticket you’ll need to buy another one.
Once you've bought an m-ticket, it cannot be exchanged or refunded.
Make sure you activate your m-ticket on the day of travel from within the app.
You may be asked to show the payment card used to buy the ticket, and a form of ID.
You cannot buy an m-ticket on someone's behalf unless you are travelling with them, as they will require the phone and the card that was used to pay for the ticket.
The mobile ticket has two parts, the first contains your details and the second contains the barcode to be scanned at the ticket barrier:
Lost or not received your ticket?
Your ticket will be saved under "My Tickets" within the app, if it doesn't appear immediately or you have lost your phone, please call Web Support on 0345 600 7245 and choose option 6.