Brundall
Brundall (BDA)
Station Road
Brundall
Norfolk
NR13 5LA
View live departures / arrivals
| Staffing level | Unstaffed |
|---|---|
| CCTV | Yes |
| Information systems |
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| Ticket office opening times | No |
|---|---|
| Pre-purchase collection | No |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Customer service information | Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
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| Lost property contact details |
| First class lounge opening times | No |
|---|---|
| Seated area available | Yes |
| Waiting room opening times | No |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | No |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| WiFi information | |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
|---|---|
| Helpline opening times |
Note: 08:00 - 20:00 |
| Helpline contact details | Note: 0800 028 28 78 |
| Customer help points available | Yes |
| Customer help points information | Help points on platforms 1 and 2 |
| Staff help information | Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. |
| Staff help opening times |
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| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | No |
| Ramp for train access available | Yes |
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| Nearest stations with more facilities |
Note:
The nearest station(s) with more facilities than Brundall are:
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| National key toilets available | No |
| Step free access coverage | Whole station |
| Step free access information | This station has step free access to both platforms via the road, approximately 40-50 metre distance between the two. Norwich bound platform step free access onto the platform is only available when the level crossing gates are closed. The level crossing is operated manually by Network Rail Staff who will advise when it is safe to use. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the platform.
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| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Wheelchairs | No |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 10 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | In car park |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | Greater Anglia |
| Car park 1 spaces | 23 |
| Car park 1 opening times |
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| Car park 1 charges |
|
| Car park 1 contact details | Telephone: 0845 600 7245 |
| Rail replacement information | Substitute bus services stop at bus stop on the corner of The Street and Station Road for travel towards Norwich. For travel towards Great Yarmouth, please use the bus stop on The Street before Station Road |