Cromer at a glance
Address:
Cromer stationHolt Road
Cromer
Norfolk
NR27 9EB
Ticket office:
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
| Staffing level | Unstaffed |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times | No
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Penalty fares | LE |
| Customer service information | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | Available: No |
| Lost property |
| Seated area | Yes
|
|---|---|
| Waiting room | No
|
| Station buffet | No
|
| Toilets | No
|
| Baby changing facilities | No
|
| Wifi |
No
|
| Shops | A large Morrisons store is just next to the station Yes
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 08:00 - 20:00
|
|---|---|
| Staff help | This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform, next to the yellow boarding ramp. Yes
|
| Induction loop available | Yes |
| Ticket machine | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| National Key toilets available | No
|
| Step free access | This station has step free access to the platform for trains towards both Norwich and Sheringham. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is on the platform, next to the yellow boarding ramp. |
| Ticket gates | No
|
| Impaired mobility set down available | No
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 20 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | No |
| Cycle storage location | There are two cycle lockers against the brick wall next to the pedestrian access from the station to the Morrisons store, and a sheltered cycle parking area providing ten spaces can be located at the entrance to the platforms. There are also four cycle stands on Platforms 1 / 2, between the entrance to the platforms and the blue Amazon Hub locker. |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | Greater Anglia |
| Car park 1 spaces | 9 |
| Car park 1 opening times |
|
| Car park 1 charges | Free |
| Car park 1 contact details | Telephone: 0345 600 7245 |
| Rail replacement information | Rail replacement bus services pick up and drop off at the bus stop on Beach Road, near Morrisons. |
| Onward travel | The Coasthopper service by Sanders Coaches (CH1), from Wells through to Cromer along the Coast, runs 7 days a week and connects most of North Norfolk Coast with stops at Wells, Stiffkey, Morston, Blakeney, Cley, Salthouse, Weybourne, Sheringham, East Runton, West Runton , and Cromer. Click here for details of the Coasthopper - between Mundesley and Wells-next-the-Sea. Click here for details of the Coastliner - between Wells-next-the-Sea and Hunstanton. |