Downham Market at a glance
Address:
Downham Market stationRailway Road
Downham Market
Norfolk
PE38 9EN
Ticket office:
Monday to Friday: 06:00 - 17:00Saturday: 07:10 - 13:30
Sunday: Unavailable
- Ticket office
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Oyster cards information | Oyster cannot be used at this station. |
| Smartcards issued here | Yes |
| Validate Smartcards here | No |
| Smartcards information | For more information on using the Key smartcard, please visit: www.greatnorthernrail.com/thekeysmartcard |
| Penalty fares | TL |
| Left luggage | Available: No |
|---|---|
| Lost property |
|
| Seated area | Yes
|
|---|---|
| Waiting room | A heated waiting room is available on platforms 1 and 2 between 05:40 and 17:30. Access to the waiting shelter on platform 1 is not step free. Waiting Rooms normally available when station is staffed. |
| Station buffet | Yes
|
| Toilets | Yes
WC located on platform 1 |
| Baby changing facilities | No
|
| Wifi | Wifi is not yet available at this station. No
|
| Helpline | Assistance can be pre booked up to two hours before departure by contacting Assisted Travel . Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Note: For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:
Telephone: 0800 058 2844 URL: https://www.greatnorthernrail.com/travel-information/travel-help/assisted-trave… The assisted travel helpline is not available on Christmas Day.
|
|---|---|
| Staff help | A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed. If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart. Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
|
| Induction loop available | Yes |
| Ticket machine | All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | No
|
| National Key toilets available | Yes
|
| Step free access | This is a Category B1 station: Step-free access to both platforms via separate entrances. Access between platforms via the street and a level crossing. Assistance Meeting Point is ticket office. |
| Ticket gates | No
|
| Impaired mobility set down available | Located at the front of the station Yes
|
| Wheelchairs | No
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 24 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Cycle storage location | Station entrance |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | APCOA Parking UK |
| Car park 1 spaces | 113 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | |
| Rail replacement information | The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below. |
| Rail replacement map links | |
| Taxi rank | Yes |
| Onward travel | Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below. |