Dullingham

Station message

Customers are advised that very few train services are scheduled to use Platform 1 at this station, with the vast majority of services (towards both Cambridge and Ipswich) using Platform 2. Please check the departure screen at this station to ensure that you are waiting on the correct platform.

Dullingham at a glance

Address:

Dullingham station
Station Road
Dullingham
Suffolk
CB8 8UP

Ticket office:


  • Prepurchase collection
  • Car park
  • Ticket machine
Last updated:
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Staffing level Unstaffed
CCTV Yes
Information systems
  • DepartureScreens
Ticket office opening times
No
Pre-purchase collection Yes
Ticket machine Yes
Oyster cards issued here No
Use Oyster cards here No
Smartcards issued here No
Top up Smartcards here Yes
Validate Smartcards here Yes
Penalty fares LE
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.
Left luggage

Available: No
Lost property
Seated area
Yes
Waiting room
No
Station buffet
No
Toilets
No
Baby changing facilities
No
Wifi
No
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 028 28 78

URL: https://www.nationalrail.co.uk/

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight (but not ramp assistance - see the step-free access note below)
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using the Help Point at this station

Assistance meeting point is on the platform.

Yes
Induction loop available Yes
Ticket machine
Yes
Ramp for train access available
No
Accessible taxis information

Details of nearest taxis are shown on station information poster
National Key toilets available
No
Step free access

This station has step free access to both platforms from Station Road, with approximately 10-15 metres between the two entrances which are either side of the level crossing. However the height and width of the platforms at this station means that boarding ramps cannot be provided.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.
Ticket gates
No
Impaired mobility set down available
No
Cycle storage available Yes
Cycle storage spaces 28
Cycle storage sheltered Yes
Cycle storage CCTV No
Cycle storage location

There are two cycle shelters, with a total of 28 wheel racks, located in the station car park.
Cycle storage types
  • Racks
Car park 1 Station Car Park
Car park 1 operator National Car Parks Ltd
Car park 1 spaces 12
Car park 1 opening times
  • Monday to Sunday: 24 hours
Car park 1 charges
  • Daily: £3.00
Car park 1 contact details

Telephone: 0345 050 7080

URL: https://www.ncp.co.uk/find-a-car-park/car-parks/dullingham-station-greater-angl…

Rail replacement information

Rail replacement bus services pick up and drop off near the station entrance, either side of the level crossing. Customers requiring accessible rail replacement transport are advised to use Newmarket, Cambridge, or Cambridge North stations.