Rye House

Rye House at a glance


Rye House station
Rye Road
EN11 0EG

Ticket office:

Monday to Friday: 06:15 - 13:00
Saturday: 07:45 - 14:30
Sunday: Unavailable
  • Ticket office
  • Prepurchase collection
  • Ticket machine
  • Wifi
  • Seated area available
Load stations
Last updated:
Staffing level Part time
Information systems
  • DepartureScreens
Station operator Greater Anglia
Ticket office opening times
  • Monday to Friday: 06:15 - 13:00
  • Saturday: 07:45 - 14:30
  • Sunday: Unavailable
Pre-purchase collection Yes
Ticket machine Yes
Top up Oyster cards here Yes
Smartcards issued here Yes
Validate Smartcards here Yes
Penalty fares LE
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage
Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Waiting room
  • Monday to Friday: 06:00 - 13:30
  • Saturday: 07:30 - 15:00
  • Sunday: 09:00 - 16:00
Station buffet
Baby changing facilities

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.


0800 028 28 78

URL: https://www.nationalrail.co.uk/

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (3 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

  • Monday to Friday: 06:15 - 13:00
  • Saturday: 07:45 - 14:30
Induction loop available Yes
Ticket machine
Ramp for train access available
Accessible taxis information

Details of nearest taxis are shown on station information poster

National Key toilets available
Step free access

This station has step free access to London bound platform only.

This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket gates
Impaired mobility set down available
No car park information available.
No bus information available.
Cycle storage available Yes
Cycle storage spaces 8
Cycle storage sheltered No
Cycle storage CCTV No
Cycle storage location


Cycle storage types
  • Stands
Rail replacement information

Replacement transport stop at bus stop on Old Highway

Don’t get stuck on the train

If you’re travelling to Rye House station, please travel in the front six coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the last four coaches will not open at Rye House.

Travel on the front 6 coaches of a 10 coach train.