St Margarets (Herts) at a glance
Address:
St Margarets stationStation Road
Stanstead Abbots
Hertfordshire
SG12 8DS
Ticket office:
Monday to Friday: 06:20 - 13:30Saturday: 07:45 - 15:00
Sunday: Unavailable
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Wifi
- Seated area available
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | Yes |
| Use Oyster cards here | Yes |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Penalty fares | LE |
| Customer service information | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | Available: No |
| Lost property |
| Seated area | Yes
|
|---|---|
| Waiting room |
|
| Station buffet | No
|
| Toilets | No
|
| Baby changing facilities | No
|
| Wifi | Yes
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 08:00 - 20:00
|
|---|---|
| Staff help | Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (5 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
|
| Induction loop available | Yes |
| Ticket machine | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| National Key toilets available | No
|
| Step free access | This station has step free access to both platforms from the Station Road Level crossing and are approximately 30m apart. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
| Ticket gates | No
|
| Impaired mobility set down available | No
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 12 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | No |
| Cycle storage location | Forecourt |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | National Car Parks Ltd |
| Car park 1 spaces | 39 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | URL: http://www.ncp.co.uk |
| Rail replacement information | Replacement transport stop at the bus stop near St Mary's Church in Hoddesdon Road in both directions . |
| Onward travel | Local buses operate from outside the station. St Margaret's is a PlusBus location click here to see the PlusBus map |
Don’t get stuck on the train
If you’re travelling from Cambridge North or London to St Margarets station, please travel in the last six coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the first four coaches will not open at St Margarets.
If you’re travelling from Herford East or Ware to St Margarets station, please travel in the front seven coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the back three coaches will not open at St Margarets.
