Somerleyton

Somerleyton at a glance

Address:

Somerleyton station
Station Road
Somerleyton
Norfolk
NR32 5QN

Ticket office:


  • Car park
Last updated:
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Staffing level Unstaffed
CCTV Yes
Information systems
  • DepartureScreens
  • Announcements
Ticket office opening times
No
Oyster cards issued here No
Use Oyster cards here No
Smartcards issued here No
Validate Smartcards here No
Penalty fares LE
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.
Left luggage

Available: No
Lost property
  • Array and Array: 24 hours
Seated area
Yes
Waiting room
No
Station buffet
No
Toilets
No
Baby changing facilities
No
Wifi
No
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 028 28 78

URL: https://www.nationalrail.co.uk/

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By using one of the two Help Points at this station

Assistance meeting point is on the platform.

Yes
Induction loop available Yes
Ticket machine
No
Ramp for train access available
Yes
Accessible taxis information

Details of nearest taxis are shown on station information poster
National Key toilets available
No
Step free access

This station has step free access to both platforms. However, please note that step free access to Platform 1 (for trains towards Norwich) is via the barrow crossing at the end of the platform. This ramp is quite steep so may not be suitable for all.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.
Ticket gates
No
Impaired mobility set down available
No
Cycle storage available Yes
Cycle storage spaces 6
Cycle storage sheltered No
Cycle storage CCTV No
Cycle storage location

There are six wheel racks located between the station car park and Platform 2 (for trains towards Lowestoft), next to the entrance gate on to the platform.
Cycle storage types
  • Racks
Car park 1 Station Car Park
Car park 1 operator Greater Anglia
Car park 1 spaces 8
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges Free
Car park 1 contact details

Telephone: 0345 600 7245

URL: https://www.nationalrail.co.uk/

Rail replacement information

For pre-planned rail replacement ONLY- Served by minibus from Somerleyton Station Car Park which runs between Haddiscoe, Somerleyton and Lowestoft (as a shuttle for local journeys). This service connects into the main rail replacement bus service between Norwich and Lowestoft.

During emergency rail replacement please use other local stations, use the help point or speak to Station staff.