Cambridge at a glance
Address:
Cambridge stationStation Road
Cambridge
Cambridgeshire
CB1 2JW
Ticket office:
Monday to Friday: 05:10 - 23:00Saturday: 05:10 - 23:00
Sunday: 07:00 - 22:55
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
- Wifi
- Seated area available
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Oyster cards information | Oyster cards are not valid at this station |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart |
| Penalty fares | LE |
| Customer service information | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | Available: No Telephone: 01223 307125 |
| Lost property |
| Seated area | Yes
|
|---|---|
| Waiting room | Platforms 1, 4 and 7
|
| Trolleys | Yes
|
| Station buffet | Yes
|
| Toilets | Yes
The toilets are located on Platform 4. The accessible toilets are on platform 4 |
| Baby changing facilities | Yes
|
| Wifi | Yes
|
| Post box | No
Nearest post box is on Station Square at the front of the station |
| ATM machine | Yes
On platform 1. |
| Shops | Yes
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 08:00 - 20:00
|
|---|---|
| Staff help | Assistance is provided by station staff during the hours of train service operation. Booking is recommended
|
| Induction loop available | Yes |
| Ticket machine | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| National Key toilets available | Yes
|
| Step free access | This station has step free access to all platforms. Platforms 7and 8 accessible via lifts. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is on Platform 1. |
| Ticket gates | Cambridge station has Secure Station Acreditation Yes
|
| Impaired mobility set down available | No
|
| Wheelchairs | Yes
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 2850 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Cycle point is by the Car Park |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | National Car Parks Ltd |
| Car park 1 spaces | 374 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | URL: http://www.ncp.co.uk |
| Car park 2 | Premium Bay |
| Car park 2 operator | National Car Parks Ltd |
| Car park 2 spaces | 12 |
| Car park 2 opening times |
|
| Car park 2 charges |
|
| Car park 2 contact details | Telephone: 0845 050 7080 |
| Rail replacement information | Rail replacement buses depart from the front of the station |
| Taxi rank | In front of station |
| Onward travel | 'Stagecoach' operate a daily network of frequent bus routes around the city and also to nearby towns and villages. Frequent 'Citi' routes 1, 3 & 7 serve Cambridge rail station to/from the city centre. For route maps and timetables: www.stagecoachbus.com/about/east Buy a Cambridge PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info |
| Cycle hire | Cycle hire available 7 days a week from Rutland Cycling, located next to the CyclePoint bike park. Adults and kids' bikes, child seats, trailers and helmets available. For more info and to book online, go to www.rutlandcycling.com/hire |
Cambridge Station Car Park
Alternative routes during disruption
Check out our alternative route map for other ways to travel during disruption.
Virtual Tour
Want to check out how accessible Cambridge station is for you? Check out our virtual tour.