Ingatestone

Ingatestone (INT)

Ingatestone station
Station Lane
Ingatestone
Essex
CM4 0BW

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Staffing level	Part time
CCTV	Yes

Ticket office opening times	Monday to Friday: 06:00 to 19:40 Saturday: 06:00 to 12:45 Sunday: 07:30 to 15:30
Pre-purchase collection	Yes
Ticket machine	Yes
Oyster cards issued here	No
Top up Oyster cards here	No
Use Oyster cards here	No
Smartcards issued here	No
Top up Smartcards here	No
Validate Smartcards here	Yes
Smartcards information	Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Customer service information	Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
Left luggage	No
Left luggage contact details	URL: http://www.nationalrail.co.uk/
Lost property opening times	Monday to Friday: 09:00 to 17:00
Lost property contact details	URL: http://www.nationalrail.co.uk/

First class lounge opening times	No
Seated area available	Yes
Waiting room opening times	Yes
Trolleys available	No
Refreshment facilities available	Yes
Refreshment facilities information	Buffet on platform 1 (open 0600-1200 M-F, 0900-1200 Sat), plus vending machine
Toilets available	Yes
Baby changing facilities available	No
Showers available	No
Telephones available	No
WiFi available	Yes
WiFi information	Find WiFi Hotspots around Ingatestone station
Web kiosk	No
Post box available	Yes
Post box information	Outside the station
Tourist information office available	No
ATM available	No
Bureau de change available	No
Shops available	No

Helpline information	As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
Helpline opening times	Monday to Sunday: 08:00 to 20:00
Helpline contact details	Note: 0800 028 28 78 URL: http://www.nationalrail.co.uk/
Customer help points available	Yes
Customer help points information	Help point available by footbridge on platform 2.
Staff help information	Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
Staff help opening times	Monday to Friday: 06:00 to 19:40 Saturday: 06:00 to 12:45 Sunday: 07:30 to 15:30
Induction loop available	Yes
Accessible ticket machines available	Yes
Accessible ticket machines information	1 Accessible Ticket Machine
Accessible booking office counter available	No
Ramp for train access available	Yes
Accessible taxis information	Details of nearest taxis are shown on station information poster
Nearest stations with more facilities	Note: The nearest station(s) with more facilities than Ingatestone are: Shenfield Brentwood
National key toilets available	No
Step free access coverage	Whole station
Step free access information	-
Ticket gates exist	No
Impaired mobility set down available	No
Wheelchairs	No

Cycle storage available	Yes
Cycle storage number of spaces	18
Cycle storage sheltered	Yes
Cycle storage CCTV	Yes
Cycle storage location	Car park
Cycle storage information	18sheffield stand spaces
Cycle storage types	Stands
Car park 1	Station Car Park
Car park 1 operator	National Car Parks Ltd
Car park 1 spaces	333
Car park 1 opening times	Monday to Friday: 24 hours Saturday: 24 hours Sunday: 24 hours
Car park 1 charges	Off-peak: £4.40 Per hour: N/A Daily: £6.10 Weekly: £25.00 Monthly: £125.00 Three monthly: N/A Six monthly: N/A Annual: £1330.00
Car park 1 contact details	URL: http://www.ncp.co.uk
Car park 2	Season Ticket parking
Car park 2 operator	National Car Parks Ltd
Car park 2 spaces	39
Car park 2 opening times	Saturday: 24 hours Sunday: 24 hours
Car park 2 charges	Off-peak: N/A Per hour: N/A Daily: N/A Weekly: N/A Monthly: N/A Three monthly: N/A Six monthly: N/A Annual: £1330.00
Car park 2 contact details	Telephone: 0845 050 7080 URL: http://www.nationalrail.co.uk/
Rail replacement information	Replacement transport stop in the car park area by staion
Bus services available	Yes
Bus services information	Local Buses from village centre